Store Team Lead — Drive Profit & Customer Experience in London
Store Team Lead — Drive Profit & Customer Experience

Store Team Lead — Drive Profit & Customer Experience in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead a dynamic team to enhance customer experience and drive store profits.
  • Company: Renowned watchmaking brand with a focus on quality and innovation.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Why this job: Join a passionate team and make a real difference in customer satisfaction.
  • Qualifications: Retail management experience and strong leadership skills required.
  • Other info: Exciting environment with a focus on team development and creativity.

The predicted salary is between 30000 - 42000 £ per year.

A leading watchmaking company in Greater London seeks an experienced Assistant Store Manager for their Battersea PowerStation location. The successful candidate will drive profit through excellent stock management and team development, ensuring outstanding customer service.

Essential qualifications include:

  • Previous retail management experience
  • Creativity to improve store performance
  • Strong leadership skills
  • Passion for developing team capabilities
  • Excellent communication

These are key for success in this role.

Store Team Lead — Drive Profit & Customer Experience in London employer: SWATCH GROUP

As a leading watchmaking company located in the vibrant Battersea Power Station, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to excellence is reflected in our supportive environment, where creativity and strong leadership are not only encouraged but rewarded, making us an exceptional employer for those passionate about retail management and customer experience.
S

Contact Detail:

SWATCH GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Team Lead — Drive Profit & Customer Experience in London

Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in management roles. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've developed your team and improved customer experiences. We want to hear about your creativity in driving store performance!

Tip Number 3

Research the company culture! Understanding the values and mission of the watchmaking company will help you tailor your approach. It shows you're genuinely interested and ready to contribute to their success.

Tip Number 4

Apply through our website! We make it easy for you to showcase your skills and passion for retail management. Plus, it gives us a chance to see your application in the best light possible!

We think you need these skills to ace Store Team Lead — Drive Profit & Customer Experience in London

Retail Management Experience
Stock Management
Team Development
Customer Service
Creativity
Leadership Skills
Communication Skills
Performance Improvement

Some tips for your application 🫡

Show Your Retail Experience: Make sure to highlight your previous retail management experience in your application. We want to see how you've driven profit and improved customer experiences in your past roles.

Be Creative!: Don’t shy away from showcasing your creativity! Share examples of how you’ve implemented innovative ideas to boost store performance. We love seeing fresh perspectives!

Leadership is Key: Emphasise your leadership skills in your written application. We’re looking for someone who can develop a team and inspire them to deliver outstanding customer service.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get to know you better!

How to prepare for a job interview at SWATCH GROUP

Know Your Numbers

Before the interview, brush up on your retail management metrics. Be ready to discuss how you've driven profit in previous roles through effective stock management and sales strategies. This shows you understand the business side of things and can contribute to their bottom line.

Showcase Your Leadership Style

Prepare examples that highlight your leadership skills. Think about times when you've developed team capabilities or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your approach has led to success.

Customer Experience is Key

Since this role focuses on outstanding customer service, be ready to share specific instances where you've enhanced customer experience. Discuss any creative solutions you've implemented to resolve issues or improve satisfaction, as this will resonate with their focus on customer-centricity.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about their current challenges in driving profit or enhancing customer experience. This not only shows your interest in the role but also demonstrates your proactive mindset and willingness to contribute from day one.

Store Team Lead — Drive Profit & Customer Experience in London
SWATCH GROUP
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>