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For Companies At a Glance
- Tasks: Lead a dynamic team, manage stock, and deliver exceptional customer service.
- Company: Join Swatch, a revolutionary brand in the watchmaking industry.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Be part of a global brand and inspire others while driving sales.
- Qualifications: Retail management experience and a passion for motivating teams.
- Other info: Flexible hours and opportunities for personal growth in a creative setting.
The predicted salary is between 36000 - 60000 £ per year.
The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
Swatch have an exciting opportunity for a Full Time Manager to join our store at Battersea PowerStation Shopping Centre in London. Your main activities will be to maximise profit through the effective management and display of stock, and the development and productivity of team whilst ensuring exceptional levels of customer service are achieved.
Essential
- Previous retail management experience
- Passion to motivate, engage and raise morale
- Creativity in ideas to increase footfall and conversion
- Exceptional communication skills
- Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
- Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
- Driven to improve conversion and ensure the store and team meet KPIs
- Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement
- Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills
- Strong interpersonal skills with the emphasis on building good working relationships
- Commitment to their own development and development of their team
- Self-aware and acknowledges personal areas for improvement and development
- Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines
- Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed
- Flexibility to support team and company in working additional/different hours and at different locations as and when required
Preferred
- Previous experience working in retail and/or fashion accessories
- Have experience dealing with international customers
- Ability to communicate in multiple languages
- Previous experience providing training to colleagues
- Experience and knowledge of Swatch and Flik Flak products
Contact Kevin Charles
Store Manager - Swatch Battersea in London employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Swatch Battersea in London
✨Tip Number 1
Get to know the Swatch brand inside out! Familiarise yourself with their products and history, so you can show your passion during interviews. This will help you connect with the team and demonstrate that you're not just another candidate.
✨Tip Number 2
Network like a pro! Reach out to current or former Swatch employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail management experience where you've motivated a team or improved sales. Being ready to share these stories will showcase your skills and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Swatch family. Good luck!
We think you need these skills to ace Store Manager - Swatch Battersea in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and customer service shine through in your application. We want to see how your passion aligns with Swatch's mission of providing exceptional experiences.
Highlight Your Experience: Make sure to detail your previous retail management experience. We’re looking for specific examples of how you've motivated teams and improved sales, so don’t hold back!
Be Creative: Swatch is all about creativity! Share any innovative ideas you have for increasing footfall and conversion rates. This will show us that you think outside the box and are ready to make an impact.
Tailor Your Application: Take the time to tailor your application to the Store Manager role. Use keywords from the job description and demonstrate how your skills and experiences make you the perfect fit. And remember, apply through our website for the best chance!
How to prepare for a job interview at SWATCH GROUP
✨Know Your Swatch Story
Before the interview, dive deep into the history of Swatch and its revolutionary impact on the watch industry. Understanding the brand's ethos will not only impress your interviewers but also help you connect your passion for watches with their mission.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail management experience where you've successfully motivated a team or improved performance. Highlight specific instances where your leadership made a difference in achieving KPIs or enhancing customer service.
✨Be Creative with Ideas
Think of innovative strategies to increase footfall and conversion rates. During the interview, share your creative ideas on how to display stock effectively or engage customers, showing that you can think outside the box and contribute to the store's success.
✨Practice Exceptional Communication
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would provide constructive feedback to colleagues and ensure a positive customer interaction, demonstrating your interpersonal skills.
