Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with friendly service and showcase our amazing watch collection.
- Company: Join the iconic Swatch Group, a leader in watchmaking and innovation.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Why this job: Be part of a dynamic team and inspire others while sharing your passion for watches.
- Qualifications: Retail experience is a plus, but enthusiasm and a love for customer service are key!
- Other info: Great opportunity for career growth and to develop leadership skills.
The predicted salary is between 10 - 13 £ per hour.
We are recruiting for a Part-Time 16-hour Sales Advisor for our Battersea Power Station Store! The Swatch Group is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components.
Job description:
- Sales
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Provide reliable information to customers in all matters relating to guaranteed and after sales service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on the spot feedback when required.
- Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- All transactions to be handled in a responsible and secure way.
- Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager.
- Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Delegate tasks to colleagues to ensure productivity during peak trade.
- Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customers' customs and culture.
- Product Knowledge
- Attend regular training programmes.
- Confidently deliver product knowledge and train colleagues on upcoming collections.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
- Other
- To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
- As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.
- Assist the store management team to lead and inspire your colleagues.
- Ensure service standards and behaviours are in line with training and Swatch guidelines at all times.
Profile
- Essential
- Passionate to lead, motivate and engage a team.
- Driven to improve conversion and ensure the store and team meet KPIs.
- Enjoys developing team members, with the ability to provide constructive and positive feedback.
- Passionate about providing the highest level of customer experience, leading by example for other team members.
- Uses initiative to support the Store Manager and Assistant Manager in running the store and providing ideas for improvements.
- Preferred
- Previous experience in retail and/or fashion accessories.
- Have experience dealing with international customers.
- Ability to communicate in multiple languages.
- Previous Supervisory experience.
Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week in London employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week in London
✨Tip Number 1
Get to know the Swatch brand inside out! Familiarise yourself with their products, history, and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can give you insider tips about the company culture and even refer you for the role, which can really boost your chances of landing that job.
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing an amazing experience, think of scenarios where you can demonstrate your ability to engage with customers. Role-playing with a friend can help you feel more confident during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Swatch team. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for watches and customer service shine through. We want to see that you’re genuinely excited about the role and the Swatch brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your past roles have prepared you for this position at Swatch!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at SWATCH GROUP
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Swatch's product range. Understand the features and benefits of different watches and accessories. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a customer. This is crucial for a role that focuses on delivering a top-notch customer experience.
✨Demonstrate Team Leadership Potential
Since the role involves overseeing colleagues, be ready to discuss your leadership style. Share instances where you motivated a team or provided constructive feedback. This will show that you can contribute positively to the store's culture and performance.
✨Practice Your Communication Skills
Effective communication is key in retail. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to prepare for questions about how you would handle various scenarios in the store.
