Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)
Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)

Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and promote Swatch products in a vibrant retail environment.
  • Company: Join Swatch, a globally recognised brand known for its creative and colourful watches.
  • Benefits: Enjoy competitive pay, generous discounts, private healthcare, and career development opportunities.
  • Why this job: Be part of a fun team that values creativity and customer engagement in a dynamic setting.
  • Qualifications: Must have retail experience, a passion for watches, and excellent customer service skills.
  • Other info: Flexible shifts and opportunities to work with international customers are available.

The predicted salary is between 28800 - 43200 £ per year.

Social network you want to login/join with: Full Time Retail Sales Advisor – Edinburgh (40 Hours Per Week), Edinburgh col-narrow-left Client: Swatch Group Location: Edinburgh, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: 485b2f7c15c1 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: The company Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the second watch was born in March , hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the worlds largest art gallery on the wrist. With its commitment to niche sports and the Swatch Proteam, the watchmaker has paved the way to popularity for disciplines like Freestyle Skiing, BMX and Skateboard. Working for Swatch you will be part of a strong and expanding retail network and working for the worlds largest watchmaking group for one of the worlds most popular brands. What we offer: Competitive Salary Package Generous Employee Discounts / Staff Sales Private Health Care Career Development and Training Employee Assistance and Mental Health Platform Perkbox Cycle to Work / Seasonal Ticket Scheme Eye Test / Glasses To give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores. Swatch have an exciting opportunity for a Full Time (40 hours per week) Retail Sales Advisor, to join our established and successful team in Edinburgh. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Sales Greet and serve all customers providing a friendly service and delivering a full and memorable experience Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary Ensure good knowledge of all functions of watches and other products Provide reliable information to customers in all matters relating to sales and customer service Help display merchandise as directed Contribute to the store reaching its monthly, quarterly and annual sales targets Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store Cash Handling/Payment Transactions All transactions to be handled in a responsible and secure way Till functions, cashing up, payments and general duties Dealing with, and handling of, cash, credits cards and international currency Care of the Store Ensure the store iskept clean and presentable at all times Back of house and shop floor are both just as important Health and Safety aware Good Visual Merchandising standards Communication Adhere to company policies and regulations Attend briefing sessions as directed by your line manager Can present, and conduct, themselves in a professional manner to both customers and colleagues Can deal with international customers and familiar with their customs and culture Can communicate clearly to consumers and colleagues Product Knowledge Attend regular training days Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions Be able to deliver good product knowledge to our customers Other To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager Professional requirements You will have: Excellent customer service Passionate about driving sales Experience in the Retail Industry Must have a positive and outgoing outlook Must enjoy their work and have a natural passion for watches and customer service Preferred Have experience with luxury watches or jewellery Be accommodating to shifts, longer trading hours and staying late for events etc Have experience dealing with international customers Ability to communicate in other languages for example, Mandarin. Contact Nick Bright / Sean Moffatt Princes Street 99A The company Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the second watch was born in March , hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the worlds largest art gallery on the wrist. With its commitment to niche sports and the Swatch Proteam, the watchmaker has paved the way to popularity for disciplines like Freestyle Skiing, BMX and Skateboard. Working for Swatch you will be part of a strong and expanding retail network and working for the worlds largest watchmaking group for one of the worlds most popular brands. What we offer: Competitive Salary Package Generous Employee Discounts / Staff Sales Private Health Care Career Development and Training Employee Assistance and Mental Health Platform Perkbox Cycle to Work / Seasonal Ticket Scheme Eye Test / Glasses Job description To give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores. Swatch have an exciting opportunity for a Full Time (40 hours per week) Retail Sales Advisor, to join our established and successful team in Edinburgh. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives. Profile Sales Greet and serve all customers providing a friendly service and delivering a full and memorable experience Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary Ensure good knowledge of all functions of watches and other products Provide reliable information to customers in all matters relating to sales and customer service Help display merchandise as directed Contribute to the store reaching its monthly, quarterly and annual sales targets Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store Cash Handling/Payment Transactions All transactions to be handled in a responsible and secure way Till functions, cashing up, payments and general duties Dealing with, and handling of, cash, credits cards and international currency Care of the Store Ensure the store iskept clean and presentable at all times Back of house and shop floor are both just as important Health and Safety aware Good Visual Merchandising standards Communication Adhere to company policies and regulations Attend briefing sessions as directed by your line manager Can present, and conduct, themselves in a professional manner to both customers and colleagues Can deal with international customers and familiar with their customs and culture Can communicate clearly to consumers and colleagues Product Knowledge Attend regular training days Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions Be able to deliver good product knowledge to our customers Other To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager Professional requirements You will have: Essential Excellent customer service Passionate about driving sales Experience in the Retail Industry Must have a positive and outgoing outlook Must enjoy their work and have a natural passion for watches and customer service Preferred Have experience with luxury watches or jewellery Be accommodating to shifts, longer trading hours and staying late for events etc Have experience dealing with international customers Ability to communicate in other languages for example, Mandarin. Contact Nick Bright / Sean Moffatt Princes Street 99A EH2 3AA Edinburgh (Scotland) United Kingdom Company address The Swatch Group (UK) Limited Building 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU Share this job offer To navigate, press the arrow keys. #J-18808-Ljbffr

Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week) employer: SWATCH GROUP

Swatch Group is an exceptional employer, offering a vibrant work culture in the heart of Edinburgh where creativity and customer service thrive. Employees benefit from competitive salaries, generous discounts, private healthcare, and robust career development opportunities, all while being part of a globally renowned brand that values innovation and artistic expression. Join us to not only sell watches but to be part of a dynamic team that celebrates individuality and excellence in customer experience.
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Contact Detail:

SWATCH GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)

✨Tip Number 1

Familiarise yourself with Swatch's product range and recent collections. Being able to discuss specific models and their features will show your genuine interest and knowledge during the interview.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you articulate how you would provide exceptional service to customers in the store.

✨Tip Number 3

Research the latest trends in retail, especially in the watch industry. Being aware of current market dynamics can give you an edge in discussions about sales strategies and customer engagement.

✨Tip Number 4

If you have experience with luxury watches or dealing with international customers, prepare examples to share during your interview. Highlighting relevant experiences can demonstrate your suitability for the role.

We think you need these skills to ace Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)

Excellent Customer Service
Sales Skills
Product Knowledge
Cash Handling
Visual Merchandising
Communication Skills
Attention to Detail
Teamwork
Adaptability
Time Management
Problem-Solving Skills
Knowledge of Luxury Watches or Jewellery
Ability to Work Flexible Hours
Multilingual Communication (e.g., Mandarin)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you met sales targets or provided exceptional customer experiences, as these are key for the Retail Sales Advisor position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for watches and customer service. Mention specific examples of how you've driven sales or improved customer satisfaction in past roles to demonstrate your suitability for the job.

Showcase Product Knowledge: In your application, express your enthusiasm for Swatch products. Research their latest collections and mention any specific models or features you admire, showing that you are genuinely interested in the brand.

Highlight Language Skills: If you have language skills, especially in languages like Mandarin, be sure to include this in your application. This can set you apart, particularly since the role involves dealing with international customers.

How to prepare for a job interview at SWATCH GROUP

✨Know Your Products

Familiarise yourself with Swatch's product range, including past and present designs. Being able to discuss the features and functions of various watches will impress your interviewers and show your genuine interest in the brand.

✨Showcase Your Customer Service Skills

Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Retail Sales Advisor role.

✨Demonstrate Your Passion for Sales

Express your enthusiasm for driving sales and meeting targets. Share any relevant experiences where you successfully contributed to sales goals, and be ready to discuss how you would approach selling Swatch products.

✨Cultural Awareness and Communication

Since you'll be dealing with international customers, mention any experience you have with different cultures or languages. This will show that you're adaptable and can provide a welcoming experience for all customers.

Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)
SWATCH GROUP
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  • Full Time Retail Sales Advisor - Edinburgh (40 Hours Per Week)

    Edinburgh
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-06-20

  • S

    SWATCH GROUP

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