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For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote OMEGA's luxury products.
- Company: Join OMEGA, a prestigious brand known for innovation and excellence.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a legendary brand and connect with international clients.
- Qualifications: Retail experience, passion for luxury watches, and strong communication skills.
- Other info: Flexible shifts and a chance to work with iconic brand ambassadors.
The predicted salary is between 24000 - 36000 £ per year.
OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since its inception, the brand has been synonymous with excellence, innovation, design and precision. OMEGA was the first watch worn on the moon and has enjoyed many other accomplishments in exploration. Its women's watches are amongst the most admired in the industry, and OMEGA's reputation has been enhanced by achievements in anti-magnetic watchmaking and Master Chronometer certified watches, the industry's highest standard for precision and performance.
OMEGA has been the Official Timekeeper of 30 Olympic Games and is a leading name in various sports. Partnerships with social causes include Orbis International and the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes notable figures such as James Bond, George Clooney, Nicole Kidman, and Michael Phelps.
Main Function: To provide exceptional levels of customer service to all clients, merchandise, promote and sell all OMEGA products, and meet all sales targets and Boutique objectives.
Key Responsibilities:
- Sales: Greet and serve all clients, providing a friendly service and delivering a memorable experience. Ensure familiarity with the product range to provide detailed information to clients. Help display merchandise and contribute to reaching sales targets.
- Security: Assist in controlling shrinkage through attentive action on the shop floor and follow company policies for store operations.
- Cash Handling/Payment Transactions: Handle all transactions securely and responsibly.
- Care of the Store: Maintain cleanliness and presentability of the store, adhering to health and safety standards.
- Communication: Adhere to company policies, attend briefings, and communicate clearly with clients and colleagues.
- Product Knowledge: Attend training days and take responsibility for understanding new products.
- Other: Undertake all duties as directed by your line manager.
Professional Requirements:
- Experience in the Retail Industry at a sales advisor level.
- Previous experience from a watch/jewellery or prestige retail background.
- Understanding of luxury retail and a passion for OMEGA and watches.
- Flexibility with shifts and longer trading hours.
- Experience dealing with international customers and ability to communicate in other languages, such as Mandarin or Arabic.
Retail Sales Advisor - OMEGA Edinburgh employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - OMEGA Edinburgh
✨Tip Number 1
Get to know OMEGA inside out! Familiarise yourself with their products, history, and values. This way, when you walk into that interview, you can show your passion and knowledge about the brand, which will definitely impress them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle different types of customers. Role-playing with a friend can help you feel more confident and ready to deliver that exceptional service OMEGA is known for.
✨Tip Number 3
Network like a pro! Connect with current or former OMEGA employees on LinkedIn. They can provide insider tips and maybe even refer you for the position. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your retail experience and passion for luxury watches, making you stand out from the crowd.
We think you need these skills to ace Retail Sales Advisor - OMEGA Edinburgh
Some tips for your application 🫡
Show Your Passion for OMEGA: When writing your application, let your love for OMEGA and luxury watches shine through. Share any personal experiences or stories that connect you to the brand, as this will help us see your genuine enthusiasm.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Sales Advisor role. Highlight relevant experience in retail, especially in luxury settings, and demonstrate how your skills align with our key responsibilities.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re tech-savvy, which is a bonus in retail!
How to prepare for a job interview at SWATCH GROUP
✨Know Your OMEGA
Before the interview, dive deep into OMEGA's history and product range. Familiarise yourself with their iconic watches and recent innovations, like the Master Chronometer certified watches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. OMEGA values memorable customer experiences, so demonstrating your ability to create those moments will set you apart.
✨Dress to Impress
As you're applying for a luxury retail position, your appearance matters. Dress smartly and in line with OMEGA's brand image. A polished look reflects your understanding of the luxury market and shows that you take the opportunity seriously.
✨Practice Your Communication Skills
Since you'll be dealing with international clients, practice clear and confident communication. If you speak any additional languages, be ready to mention them. Role-play common customer interactions to ensure you can convey product knowledge effectively and professionally during the interview.
