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For Companies At a Glance
- Tasks: Provide exceptional customer service and help create memorable shopping experiences.
- Company: Join a vibrant team at Swatch, a leader in fashion accessories.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a fun environment while learning about trendy products.
- Qualifications: Outgoing personality and a passion for customer service.
- Other info: Great chance to build skills and work with a diverse team.
The predicted salary is between 10 - 12 £ per hour.
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Store.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customers' customs and culture.
Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Profile
Essential
- Positive and outgoing with the ability to naturally converse with customers.
- Passionate about providing exceptional customer service, committed to understanding a customer's needs/expectations with a strong desire to exceed them.
- Adaptable with the ability to build strong working relationships within small teams.
- Excited to learn about Swatch products and gain a technical understanding of our ranges.
Preferred
- Have experience within retail and/or fashion accessories.
- Be accommodating to shifts, longer trading hours and staying late for events etc.
- Have experience dealing with international customers.
- Ability to communicate in multiple languages.
- Commercial focus with a desire to exceed KPIs.
Copy of Part Time Retail Sales Advisor - Swatch Bluewater 20 Hours employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Copy of Part Time Retail Sales Advisor - Swatch Bluewater 20 Hours
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Swatch products and their features. This way, when you chat with customers, you can provide them with all the juicy details they need to make a purchase.
✨Tip Number 2
Practice your customer service skills! Whether it’s role-playing with a friend or just chatting with people in your daily life, the more comfortable you are engaging with others, the better you'll shine during interviews.
✨Tip Number 3
Show off your adaptability! Retail can be unpredictable, so share examples of how you've handled changes or challenges in past roles. This will show potential employers that you're ready for anything!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Copy of Part Time Retail Sales Advisor - Swatch Bluewater 20 Hours
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and retail. Make it clear why you’re excited about joining our team at Swatch.
Know Your Stuff: Familiarise yourself with our product range before applying. Mention any specific Swatch products you love or have experience with. This shows us that you’re genuinely interested and ready to provide customers with reliable information.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in retail and customer service, and how you can contribute to our sales targets. We appreciate candidates who take the time to connect their skills to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SWATCH GROUP
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Swatch's product range. Understand the features and benefits of different watches and accessories. This will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your passion for delivering a memorable experience.
✨Be Ready to Discuss Sales Targets
Since the role involves contributing to sales targets, be prepared to talk about your experience with sales goals. Share specific instances where you helped achieve targets or improved sales in your previous roles. This shows you understand the commercial aspect of retail.
✨Demonstrate Your Team Spirit
Retail is all about teamwork, so think of examples where you collaborated effectively with colleagues. Highlight your adaptability and how you can build strong relationships within a small team. This will show that you’re a great fit for the store environment.