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- Tasks: Provide exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Swatch, a leading brand in the fashion watch industry.
- Benefits: Enjoy generous discounts, professional development, and a supportive team culture.
- Other info: Flexible part-time hours with opportunities for growth and incentives.
- Why this job: Be part of a dynamic team in Melbourne’s Fashion Capital and make a real impact.
- Qualifications: Retail experience and strong customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Swatch is opening a new store in Melbourne’s Fashion Capital, Chadstone Shopping Centre. As a Sales Associate you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store. We have two permanent part‑time opportunities available: 30 hours per week or 23 hours per week, including weekends and some late night trade.
Responsibilities:
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service
Skills & Experience:
- Experience working within retail sales
- Previous experience working towards sales targets and KPI's
- Highly developed and proven customer service skills
- Ability to build and sustain lasting customer relationships
- Organised and time efficient
- Excellent oral and written communication skills
- Full‑time availability including weekends
Benefits:
- Collaborative and supportive culture
- Generous employee discount across all Swatch Group brands
- Employee referral program with the opportunity to earn a cash reward
- Access to our Employee Assistance Program
- Comprehensive income protection insurance
- Novated leasing opportunities for electric vehicles
- Extensive professional Learning and Development program
- Opportunity to earn incentives on top of your base salary
- Complementary loan watch
Swatch Part Time Sales Associate | Chadstone in Colchester employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swatch Part Time Sales Associate | Chadstone in Colchester
✨Tip Number 1
Get to know the Swatch brand inside out! Familiarise yourself with their products, promotions, and company culture. This will not only help you stand out during interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you can create memorable experiences for customers. Role-play scenarios with friends or family to get comfortable with handling different situations that might arise in-store.
✨Tip Number 3
Network like a pro! Connect with current or former Swatch employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Swatch.
We think you need these skills to ace Swatch Part Time Sales Associate | Chadstone in Colchester
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're excited about working in retail, especially with Swatch. Share any experiences that highlight your love for customer service and sales – we want to see your enthusiasm shine through!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Associate role. Highlight relevant experience, especially any past roles where you’ve met sales targets or provided top-notch customer service. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at SWATCH GROUP
✨Know Your Swatch
Before the interview, make sure you’re familiar with Swatch's products and brand values. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to the team and drive sales.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think of specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Sales Associate role.
✨Demonstrate Team Spirit
Swatch values collaboration, so be ready to discuss how you work well in a team. Share experiences where you supported colleagues or contributed to achieving team goals, especially in a retail environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's sales targets, training opportunities, or how success is measured within the team. This shows your genuine interest in the position and the company.