At a Glance
- Tasks: Provide fast, friendly service and help meet sales targets in a vibrant retail environment.
- Company: Join a leading fashion accessories brand on Dublin's iconic Grafton Street.
- Benefits: Flexible part-time hours, team discounts, and opportunities for personal growth.
- Other info: Great chance to work with international customers and develop your career in retail.
- Why this job: Be part of a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Passion for retail, leadership skills, and a drive to deliver excellent customer experiences.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking a part-time Sales Advisor to provide fast, friendly service to customers, contribute to sales targets, and support smooth store operations.
Responsibilities
- Sales
- Greet and serve all customers with a fast, friendly service.
- Provide detailed product information and demonstrate knowledge of all Swatch products.
- Offer reliable information regarding guarantee and after-sales service.
- Help display merchandise as directed.
- Contribute to meeting the store’s monthly sales targets.
- Oversee colleagues on the shop floor, ensuring best practices are followed and providing on-the-spot feedback.
- Security
- Control shrinkage through attentive shop floor action, proper merchandise handling, accident prevention, and careful till operation.
- Maintain awareness of products and security hot spots.
- Follow company policy and procedures for opening and closing the store.
- Handle all transactions responsibly and securely.
- Reporting
- Accurately report all administration and stock control activities.
- Collate sales figures.
- Communicate any store issues to the Store Manager or Assistant Manager when absent.
- Store Maintenance
- Keep the store clean and presentable at all times.
- Delegate tasks to colleagues during peak trade to ensure productivity.
- Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by the line manager.
- Hold briefing sessions in the absence of higher-level management.
- Communicate confidently at all levels and maintain professional conduct with customers and colleagues.
- Be familiar with international customers’ customs and culture.
- Product Knowledge
- Attend regular training programmes.
- Deliver product knowledge confidently and train colleagues on upcoming collections.
- Take responsibility for understanding new products and applying training.
- Provide clear product knowledge to customers.
- Additional Duties
- Undertake responsibilities within the scope of the position under line manager direction.
- Act in a senior capacity when the Store Manager or Assistant Manager is absent.
- Assist the store management team to lead and inspire colleagues.
- Ensure service standards align with training and Swatch guidelines at all times.
Qualifications
Essential
- Passionate about leading, motivating, and engaging a team.
- Driven to improve conversion and meet store KPIs.
- Enjoy developing team members and providing constructive feedback.
- Committed to delivering the highest level of customer experience and leading by example.
- Initiative to support store management and propose improvement ideas.
Preferred
- Previous experience in retail and/or fashion accessories.
- Experience dealing with international customers.
- Ability to communicate in multiple languages.
Part-Time Retail Sales Advisor Dublin Grafton Street 24 Hours Per Week in City of Westminster employer: SWATCH GROUP
At Swatch, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Dublin's Grafton Street. Our part-time Sales Advisors enjoy flexible hours, comprehensive training, and opportunities for personal growth while contributing to a dynamic team that values customer service and collaboration. With a focus on employee development and a commitment to excellence, we create an environment where every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Advisor Dublin Grafton Street 24 Hours Per Week in City of Westminster
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including SWATCH GROUP, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part-Time Retail Sales Advisor Dublin Grafton Street 24 Hours Per Week in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like SWATCH GROUP that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at SWATCH GROUP will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about SWATCH GROUP and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at SWATCH GROUP
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at SWATCH GROUP, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at SWATCH GROUP!