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- Tasks: Deliver exceptional customer service and promote Swatch products on Grafton Street.
- Company: Join the innovative Swatch team, a leader in affordable luxury watches.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a brand that celebrates creativity and customer experience every day.
- Qualifications: Passion for sales, excellent customer service skills, and retail experience preferred.
- Other info: Flexible shifts and a chance to work with international customers.
The predicted salary is between 30000 - 42000 £ per year.
The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist. The innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events. This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customers every day.
We want you to give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores. Your main activities will be to provide exceptional levels of customer service to all customers, merchandise, promote and sell all products to end consumers, and meet all sales targets and store objectives.
Profile Sales- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Store.
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
- Essential: Excellent customer service, passionate about driving sales, experience in the Retail Industry, must have a positive and outgoing outlook, must enjoy their work and have a natural passion for watches and customer service.
- Preferred: Have experience with luxury watches or jewellery, be accommodating to shifts, longer trading hours and staying late for events, have experience dealing with international customers, ability to communicate in other languages for example, Mandarin.
- English
Full Time Retail Sales Advisor - Grafton Street, Dublin in City of London employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Retail Sales Advisor - Grafton Street, Dublin in City of London
✨Tip Number 1
Get to know the Swatch brand inside out! Familiarise yourself with their products, history, and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. This will help you feel more confident during interviews and showcase your ability to deliver exceptional service, just like Swatch expects.
✨Tip Number 3
Network like a pro! Attend retail events or connect with people in the industry on social media. You never know who might have a lead on a job at Swatch or can give you insider tips on landing that Retail Sales Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Swatch team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Full Time Retail Sales Advisor - Grafton Street, Dublin in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for watches and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional experience for our customers.
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Advisor role. Highlight any relevant experience in retail, especially if you've worked with luxury items before. We want to know how your past roles have prepared you for this exciting opportunity!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Swatch family!
How to prepare for a job interview at SWATCH GROUP
✨Know Your Swatch
Before the interview, make sure you’re familiar with Swatch's history, product range, and brand ethos. This will not only impress your interviewers but also show that you’re genuinely interested in the company and its products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Retail Sales Advisor role!
✨Dress to Impress
Since you’ll be working in retail, your appearance matters. Dress smartly and in a way that reflects the Swatch brand. This shows that you understand the importance of presentation in retail and are ready to represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or upcoming product launches. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.
