At a Glance
- Tasks: Lead a dynamic team, manage stock, and deliver exceptional customer service.
- Company: Join Swatch, a revolutionary brand in the watch industry.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Why this job: Be part of a global brand and make a real impact in retail.
- Qualifications: Retail management experience and a passion for motivating teams.
- Other info: Flexible hours and opportunities to develop your skills.
The predicted salary is between 30000 - 42000 £ per year.
The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words. Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
Swatch have an exciting opportunity for an Assistant Store Manager to join our Battersea PowerStation Shopping Centre in London. Your main activities will be to maximise profit through the effective management and display of stock, and the development and productivity of team whilst ensuring exceptional levels of customer service are achieved.
Profile
- Essential:
- Previous retail management experience
- Passion to motivate, engage and raise morale
- Creativity in ideas to increase footfall and conversion
- Exceptional communication skills
- Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
- Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
- Driven to improve conversion and ensure the store and team meet KPIs
- Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement
- Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills
- Strong interpersonal skills with the emphasis on building good working relationships
- Commitment to their own development and development of their team
- Self-aware and acknowledges personal areas for improvement and development
- Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines
- Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed
- Flexibility to support team and company in working additional/different hours and at different locations as and when required
- Professional requirements
- Preferred:
- Previous experience working in retail and/or fashion accessories
- Have experience dealing with international customers
- Ability to communicate in multiple languages
- Previous experience providing training to colleagues
- Experience and knowledge of Swatch and Flik Flak products
Contact Kevin Charles
Assistant Store Manager - Swatch Battersea employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Swatch Battersea
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Swatch's history, products, and values. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current or former Swatch employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about how you can showcase your leadership skills and creativity in boosting sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Swatch family!
We think you need these skills to ace Assistant Store Manager - Swatch Battersea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the opportunity to work with Swatch and how you can contribute to our vibrant team.
Tailor Your CV: Make sure to customise your CV to highlight your previous retail management experience and any relevant skills. We love seeing how your unique background aligns with what we’re looking for in an Assistant Store Manager.
Be Specific: In your cover letter, be specific about your achievements and how you've motivated teams in the past. We appreciate concrete examples that demonstrate your leadership skills and ability to drive results.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role at Swatch Battersea.
How to prepare for a job interview at SWATCH GROUP
✨Know Your Swatch Story
Before the interview, dive deep into the history and values of Swatch. Understand how the brand revolutionised the watch industry and be ready to discuss how you can contribute to that legacy. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, improved morale, or exceeded KPIs. Highlight your coaching style and how you develop others.
✨Customer Service is Key
Swatch prides itself on exceptional customer service. Be ready to share specific instances where you've gone above and beyond for customers. Think about how you can apply that same passion for service in the role and exceed customer expectations at Swatch.
✨Bring Creative Ideas to the Table
The role requires creativity to increase footfall and conversion. Come prepared with innovative ideas on how to attract customers and enhance their shopping experience. This could include visual merchandising strategies or promotional events that align with Swatch's brand identity.