At a Glance
- Tasks: Welcome clients and deliver luxury service while maximising sales.
- Company: Join the iconic Givenchy brand at Harrods.
- Benefits: Competitive salary, employee discounts, and a stylish work environment.
- Why this job: Be a Givenchy ambassador and connect with fashion enthusiasts.
- Qualifications: 3 years in luxury sales and a passion for fashion.
- Other info: Dynamic team atmosphere with opportunities for growth.
The predicted salary is between 36000 - 60000 Β£ per year.
Main Purpose
Acting as a Givenchy brand ambassador, you will welcome clients and deliver luxury customer service to an international clientele while establishing strong relationships and maximising profitable sales.
Job Responsibilities
- Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
- Greet all clients and build a relationship with them to assist in selecting the right products while maintaining rapport and offering advice.
- Introduce additional complementary products targeted to your client and share product knowledge.
- Process the sale in a confident and professional manner while maintaining the relationship with the client.
- Gather and collate clients' CRM details to maintain the relationship and build the client book, ensuring a personal follow-up with the client.
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
- Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
- Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
- Support control and management of stock in line with the guidance from Stock Control colleagues.
Profile and Experience
- A minimum of 3 years experience in sales in a high fashion environment.
- Experience working in a department store in luxury would be preferred.
- Experience in selling leather goods with an understanding of craftsmanship and quality is a must.
- Strong business sense and experience working with retail KPIs is a must.
- A genuine interest in fashion and Givenchy as a brand.
- Hardworking and committed to achieving/exceeding targets.
- Team player and able to work autonomously.
- Excellent personal presentation as a Givenchy Brand Ambassador.
- Strong communication and relationship building skills.
- Existing clientele network would be a plus.
- Fluent in English is essential and additional languages are an advantage.
Sales Consultant - Givenchy - WRTW Harrods employer: SWAT Records
Contact Detail:
SWAT Records Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant - Givenchy - WRTW Harrods
β¨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, signature styles, and even their history. This knowledge will not only impress during interviews but also help you connect with clients as a true brand ambassador.
β¨Tip Number 2
Practice your luxury customer service skills. Role-play scenarios where you greet clients, build rapport, and suggest complementary products. The more comfortable you are in these situations, the better you'll perform when it counts!
β¨Tip Number 3
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and donβt hesitate to reach out to existing Givenchy employees. Building relationships can open doors and give you insider tips on landing that dream job.
β¨Tip Number 4
Apply through our website for a smoother process! Itβs the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for the role and the brand right from the start.
We think you need these skills to ace Sales Consultant - Givenchy - WRTW Harrods
Some tips for your application π«‘
Show Your Passion for Fashion: When writing your application, let your love for fashion and Givenchy shine through. Share any personal experiences or stories that highlight your connection to the brand and its values.
Highlight Your Sales Experience: Make sure to emphasise your previous sales experience, especially in high fashion environments. Use specific examples to demonstrate how you've successfully built relationships with clients and maximised sales.
Tailor Your Application: Donβt just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why youβre the perfect fit for the Givenchy brand ambassador role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Givenchy team at Harrods!
How to prepare for a job interview at SWAT Records
β¨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with its history, key products, and current fashion trends. This knowledge will not only impress your interviewers but also help you speak confidently about how you can embody the brand as an ambassador.
β¨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in high fashion. Think of specific examples where you exceeded targets or built strong client relationships. Be ready to explain how you would apply these skills to maximise sales at Givenchy.
β¨Dress to Impress
As a potential Givenchy ambassador, your appearance matters. Dress in a way that reflects the brand's elegance and style. This not only shows your understanding of the luxury market but also sets the tone for how youβll represent the brand.
β¨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation. Ask insightful questions about the brand and the role, showing your genuine interest in becoming part of the Givenchy team.