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For Companies At a Glance
- Tasks: Welcome clients and deliver luxury service while maximising sales.
- Company: Join the iconic Givenchy brand at Harrods.
- Benefits: Competitive salary, employee discounts, and a stylish work environment.
- Why this job: Be a fashion ambassador and connect with an international clientele.
- Qualifications: 3 years in luxury sales, strong communication skills, and a passion for fashion.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Main Purpose
Acting as a Givenchy brand ambassador, you will welcome clients and deliver luxury customer service to an international clientele while establishing strong relationships and maximising profitable sales.
Job Responsibilities
- Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
- Greet all clients and build a relationship with them to assist in selecting the right products while maintaining rapport and offering advice.
- Introduce additional complementary products targeted to your client and share product knowledge.
- Process the sale in a confident and professional manner while maintaining the relationship with the client.
- Gather and collate clients' CRM details to maintain the relationship and build the client book, ensuring a personal follow-up with the client.
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
- Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
- Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
- Support control and management of stock in line with the guidance from Stock Control colleagues.
Profile and Experience
- A minimum of 3 years experience in sales in a high fashion environment.
- Experience working in a department store in luxury would be preferred.
- Experience in selling leather goods with an understanding of craftsmanship and quality is a must.
- Strong business sense and experience working with retail KPIs is a must.
- A genuine interest in fashion and Givenchy as a brand.
- Hardworking and committed to achieving/exceeding targets.
- Team player and able to work autonomously.
- Excellent personal presentation as a Givenchy Brand Ambassador.
- Strong communication and relationship building skills.
- Existing clientele network would be a plus.
- Fluent in English is essential and additional languages are an advantage.
Sales Consultant - Givenchy - MRTW Harrods employer: SWAT Records
Contact Detail:
SWAT Records Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - MRTW Harrods
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, signature styles, and even their history. This way, when you walk into that interview, you can chat confidently about what makes Givenchy special.
✨Tip Number 2
Practice your luxury customer service skills! Role-play with a friend or family member to simulate client interactions. Focus on building rapport and showcasing your product knowledge, just like you would with an international clientele at Harrods.
✨Tip Number 3
Network like a pro! Connect with current or former Givenchy employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Sales Consultant. Plus, it shows your genuine interest in the brand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your experience in high fashion and your passion for luxury retail, which is exactly what Givenchy is looking for.
We think you need these skills to ace Sales Consultant - Givenchy - MRTW Harrods
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and Givenchy shine through. Share any personal experiences or stories that highlight your connection to the brand and its values.
Highlight Your Sales Experience: Make sure to emphasise your previous sales experience, especially in high fashion environments. Use specific examples to demonstrate how you've successfully built relationships with clients and maximised sales.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you’re the perfect fit for the Givenchy team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SWAT Records
✨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with their latest collections, iconic pieces, and the brand's history. This knowledge will not only impress your interviewers but also help you connect with the luxury customer service aspect of the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experiences, especially in high fashion. Think about how you maximised sales and built relationships with clients. Be ready to share how you’ve exceeded targets and handled challenging situations in a retail environment.
✨Dress to Impress
As a Givenchy brand ambassador, your appearance matters. Dress in a way that reflects the brand’s elegance and style. This not only shows your understanding of the luxury market but also demonstrates your commitment to the role and the company’s image.
✨Practice Your Communication
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Role-play common interview questions with a friend, focusing on how you would build rapport with clients and provide exceptional service.
