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- Tasks: Welcome clients and deliver luxury service while maximising sales.
- Company: Join the iconic Givenchy brand at Harrods.
- Benefits: Competitive salary, employee discounts, and a stylish work environment.
- Why this job: Be a fashion ambassador and connect with an international clientele.
- Qualifications: 3 years of luxury sales experience and a passion for fashion.
- Other info: Opportunity to grow in a prestigious fashion house.
The predicted salary is between 30000 - 42000 £ per year.
Main Purpose: Acting as a Givenchy brand ambassador, you will welcome clients and deliver luxury customer service to an international clientele while establishing strong relationships and maximising profitable sales.
Position: Acting as a Givenchy brand ambassador, you will welcome clients and deliver luxury customer service to an international clientele while establishing strong relationships and maximising profitable sales.
Job Responsibilities:
- Welcome all clients to the Givenchy Concession ensuring the client feels comfortable in the environment.
- Greet all clients and build a relationship with them to assist in selecting the right products while maintaining rapport and offering advice.
- Introduce additional complementary products targeted to your client and share product knowledge.
- Process the sale in a confident and professional manner while maintaining the relationship with the client.
- Gather and collate clients' CRM details to maintain the relationship and build the client book, ensuring personal follow-up with the client.
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
- Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
- Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
- Support control and management of stock in line with the guidance from Stock Control colleagues.
Profile and Experience:
- A minimum of 3 years experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred.
- Experience in selling leather goods with an understanding of craftsmanship and quality is a must.
- Strong business sense and experience working with retail KPIs is a must.
- A genuine interest in fashion and Givenchy as a brand.
- Hardworking and committed to achieving/exceeding targets.
- Team player and able to work autonomously.
- Excellent personal presentation as a Givenchy Brand Ambassador.
- Strong communication and relationship building skills. Existing clientele network would be a plus.
- Fluent in English is essential and additional languages are an advantage.
Sales Consultant - Givenchy - WRTW Harrods in London employer: SWAT Records
Contact Detail:
SWAT Records Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Givenchy - WRTW Harrods in London
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their latest collections, signature styles, and even their history. This knowledge will not only impress during interviews but also help you connect with clients as a true brand ambassador.
✨Tip Number 2
Practice your luxury customer service skills. Role-play scenarios where you greet clients, build rapport, and suggest complementary products. The more comfortable you are in these situations, the better you'll perform when it counts!
✨Tip Number 3
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t hesitate to reach out to existing Givenchy employees. Building relationships can open doors and give you insider tips on landing the job.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! Tailor your application to highlight your experience in high fashion sales and your passion for Givenchy. We want to see how you can bring your unique flair to the team!
We think you need these skills to ace Sales Consultant - Givenchy - WRTW Harrods in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and Givenchy shine through! Share any personal experiences or stories that highlight your connection to the brand and how it inspires you.
Highlight Your Sales Experience: Make sure to detail your previous sales experience, especially in high fashion. We want to see how you've maximised sales and built relationships with clients in the past, so don’t hold back on those achievements!
Tailor Your Application: Customise your application to reflect the job description. Use keywords from the listing, like 'luxury customer service' and 'brand ambassador', to show us you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Givenchy!
How to prepare for a job interview at SWAT Records
✨Know Your Givenchy
Before the interview, dive deep into the Givenchy brand. Familiarise yourself with its history, key products, and current fashion trends. This knowledge will not only impress your interviewers but also help you demonstrate your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in high fashion. Think of specific examples where you exceeded targets or built strong client relationships. Be ready to explain how you can apply these skills to maximise sales at Givenchy.
✨Dress to Impress
As a potential Givenchy Brand Ambassador, your appearance matters. Dress in a way that reflects the luxury and elegance of the brand. This shows that you understand the importance of personal presentation in the luxury retail environment.
✨Build Rapport with Confidence
Practice your communication skills to ensure you can build rapport easily. Role-play with a friend or family member to simulate client interactions. This will help you feel more comfortable and confident when discussing how to create lasting relationships with clients during the interview.
