At a Glance
- Tasks: Be the first point of contact in medical emergencies, providing vital support and reassurance.
- Company: Join the South Western Ambulance Service NHS Foundation Trust, making a difference every day.
- Benefits: Enjoy 27 days holiday, flexible shifts, and career progression opportunities.
- Other info: Part-time role with 24/7 shifts and a supportive team environment.
- Why this job: Make a real impact by helping people in their most critical moments.
- Qualifications: Must be aged 18-30 and have the right to work in the UK.
The predicted salary is between 29970 - 36483 £ per year.
When someone calls 999, you will be their first point of contact in a medical emergency. Based in our Exeter Control Room, you will listen, assess and respond with care – capturing vital information, offering reassurance and ensuring every patient gets the right care at the right time. The role is part-time 24/7 365 days a year. Flexibility will be considered through a flexible working application.
Responsibilities
- Listen to emergency 999 calls and assess patient situation.
- Capture and record vital information accurately.
- Offer reassurance and support to callers.
- Coordinate with ambulance services to ensure timely dispatch of the correct response.
- Operate within the control room environment for 24/7 shifts.
Qualifications
- Age 18-30 years.
- Based in the United Kingdom with the right to work.
- Right to work in the UK (no visa sponsorship).
Benefits
- Standard working week of 37.5 hours.
- Holiday entitlement of 27 days per year, rising to 29 days after 5 years and 33 days after 10 years.
- Pay enhancements for out‑of‑hours, shift and overtime work.
- Career and salary progression opportunities.
- Car leasing scheme.
- Free parking across Trust sites.
- Staff networks.
- Wide range of discounts from various UK organisations.
This role does not meet the criteria for skilled worker visa sponsorship; existing right to work in the UK is required.
Emergency Medical Dispatcher EXETER - The King's Trust employer: SWAST
At South Western Ambulance Service NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and innovative work environment. As an Education Lead, you will have the opportunity to make a significant impact on pre-hospital patient care through high-quality training and education, while benefiting from a culture that values professional development and collaboration. With flexible working patterns and a commitment to employee growth, our Trust offers a unique chance to thrive in a meaningful role across various locations in the North.
