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- Tasks: Lead and support teams in delivering high-quality patient care while managing daily operations.
- Company: Join South Western Ambulance Service NHS Foundation Trust, dedicated to urgent and emergency care.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional development.
- Why this job: Make a real impact in your community while fostering a supportive leadership environment.
- Qualifications: Must be a Registered Paramedic or Nurse with management experience and strong leadership skills.
- Other info: We encourage applications from diverse backgrounds to enhance our team representation.
The predicted salary is between 41000 - 52000 £ per year.
South Western Ambulance Service NHS Foundation Trust
Clinical Team Manager – Cornwall
The closing date is 25 August 2025
At South Western Ambulance Service NHS Foundation Trust (SWAST), we\’re looking for Clinical Team Managers (CTM) to join our station-based operational teams and play a vital role in shaping the future of urgent and emergency care across our communities.
This is your chance to help shape a supportive and inclusive leadership culture that prioritises both our people and our patients. If you\’re committed to excellence, embrace responsibility, and are passionate about delivering high-quality care, we\’d love to hear from you.
You Will Bring:
- Experience within clinical or ambulance service setting
- A genuine passion for supporting and leading people, improving patient care, and making a difference through positive change – either as an aspiring or experience leader.
- Excellent communication and influencing skills, with confidence in engaging colleagues, stakeholders, and external partners
- A visible and approachable leadership style, thriving in a fast-paced and responsive environment
- A knowledge of quality improvement, clinical governance, performance metrics, and operational delivery
Applications are currently being accepted exclusively for stations located in Bude, Launceston, Torpoint, Saltash, Liskeard, and Redruth.
Main duties of the job
Key Responsibilities
- Provide visible, compassionate leadership, supporting and empowering your team to deliver consistently high-quality, safe, and effective patient care.
- Ensure daily operations consistently meet clinical and operational performance objectives across key metrics
- Play an active role in the Trust\’s command provision, delivering strong leadership, to provide an effective response during incidents and ensuring the safety and welfare of team members and patients
- Support the well-being of station-based teams, ensuring they feel valued, heard, and cared for
- Work in partnership with education colleagues to drive education, training, clinical appraisal, and development across your team
- Deliver direct clinical care and provide support, guidance, and post-incident debriefing to your team fostering a culture of continuous improvement and learning
- Lead and manage complaints, team issues, and investigations efficiently and professionally, ensuring resolution and learning
- As a key member of the Integrated County Clinical Team contribute to and lead local Clinical, Quality and Cultural transformation initiatives, championing innovation and service improvements to meet evolving patient and operational needs.
About us
We are committed to fostering a diverse and inclusive workplace and strongly encourage applications from individuals of all backgrounds, particularly women and other underrepresented groups. Female representation within our operational leadership team is currently much lower than we want it to be and is not currently reflective of the makeup of our operational teams. A representative workplace is important to us culturally and by improving this we will be better placed still torespond to the needs of our local communities our people and our workplace.
To explore the full range of staff benefits we offer, please visit our website.
www.swasft-joinus.co.uk
Job responsibilities
For further information about this role please see attached the job description and person specification.
Person Specification
Education and Qualifications
- Registered Paramedic or Registered Nurse Degree or Equivalent
- Management diploma or evidence of equivalent demonstrable experience
- Full driving licence including C1 due to role requiring operational command response driving
- Evidence of ongoing CPD
- Robust evidence of experience and understanding of the wider health care system management
- A comprehensive understanding of the Ambulance Response Program KPIs
- Organisational Development or Innovation qualifications and/or experience
- On-going CPD around National Occupational Standards Major Incident Management qualifications
- Ambulance sector experience
- Ambulance Operational Command Training and JESIP
Previous experience (Paid/ Unpaid relevant to job)
- Relevant and evidence of operational experience in leadership
- Evidence of supervising of leading diverse teams of staff
- Working unsupervised and on own initiative to deliver Trust and national polices and guidelines
- Experience of working in a management position in public sector, and/or ambulance service
- Operated within a clinical service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Western Ambulance Service NHS Foundation Trust
£47,810 to £54,710 a yearper annum (indicative)
#J-18808-Ljbffr
Clinical Team Manager - Cornwall employer: SWAST
Contact Detail:
SWAST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Team Manager - Cornwall
✨Tip Number 1
Familiarise yourself with the South Western Ambulance Service's values and mission. Understanding their commitment to high-quality patient care and community support will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of SWAST. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your leadership style and experiences in the interview.
✨Tip Number 3
Prepare specific examples of how you've led teams in high-pressure situations. Given the fast-paced nature of the role, demonstrating your ability to maintain composure and deliver results under stress will be crucial in making a strong impression.
✨Tip Number 4
Stay updated on current trends and challenges in the ambulance service sector. Being knowledgeable about recent developments will not only show your passion for the field but also allow you to contribute meaningfully to discussions about quality improvement and operational delivery.
We think you need these skills to ace Clinical Team Manager - Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clinical or ambulance service settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to improve patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting and leading teams. Mention specific examples of how you've made a positive impact in previous roles, particularly in high-pressure environments.
Highlight Relevant Qualifications: Clearly list your qualifications, such as being a Registered Paramedic or Nurse, and any management diplomas. Include ongoing professional development activities that relate to the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with colleagues and stakeholders. This could include instances where you influenced decisions or led teams through challenging situations.
How to prepare for a job interview at SWAST
✨Show Your Passion for Patient Care
Make sure to express your genuine passion for supporting and leading people in the healthcare sector. Share specific examples of how you've improved patient care or made a positive change in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you empower your team. Highlight instances where you've provided visible and compassionate leadership, especially in fast-paced environments.
✨Know Your Metrics
Familiarise yourself with key performance metrics relevant to the ambulance service. Be ready to discuss how you've met or exceeded these metrics in past roles, showcasing your understanding of clinical governance and operational delivery.
✨Engage with the Interviewers
Practice your communication skills and be confident in engaging with the interview panel. Ask insightful questions about the Trust's culture and initiatives, demonstrating your interest in being part of their team.