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- Tasks: Manage emergency calls and provide vital support to those in need.
- Company: Regional healthcare provider dedicated to making a difference.
- Benefits: NHS benefits, competitive leave, and career development opportunities.
- Why this job: Join a supportive team and make a real impact in emergency medical services.
- Qualifications: Strong data entry skills and customer service experience.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A regional healthcare provider is looking for a 999 Call Handler in Bristol to manage emergency calls and provide vital support. The ideal candidate will possess strong data entry skills and experience in a customer service environment.
Responsibilities include:
- Accurately recording patient information
- Offering reassurance to callers
This position promises NHS benefits, competitive leave, and career development opportunities within a committed team. Join a supportive environment to make a real difference in emergency medical services.
Emergency Medical Dispatcher (999 Call Handler) – NHS Benefits in Bristol employer: SWAST
Contact Detail:
SWAST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Medical Dispatcher (999 Call Handler) – NHS Benefits in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former emergency medical dispatchers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Practice your communication skills! As a 999 Call Handler, you'll need to reassure callers in distress. Try role-playing scenarios with friends or family to get comfortable with the types of calls you might receive. This will help you stand out during interviews.
✨Tip Number 3
Show off your data entry skills! During interviews, be ready to discuss your experience with data management. Bring examples of how you've accurately recorded information in past roles. This will demonstrate your attention to detail, which is crucial for this position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team. Don't forget to follow up after applying; a quick email can keep you on their radar!
We think you need these skills to ace Emergency Medical Dispatcher (999 Call Handler) – NHS Benefits in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your data entry skills and any customer service experience you have. We want to see how your background aligns with the role of a 999 Call Handler, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about emergency medical services and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: As a 999 Call Handler, communication is key. In your application, highlight instances where you’ve effectively communicated under pressure or provided reassurance to customers. We want to know you can handle those high-stress situations!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SWAST
✨Know Your Role
Familiarise yourself with the responsibilities of a 999 Call Handler. Understand what it means to manage emergency calls and provide support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your data entry skills and customer service experience during the interview. Prepare specific examples of how you've used these skills in past roles, especially in high-pressure situations. This will demonstrate your capability to handle the demands of the job.
✨Practice Active Listening
As a Call Handler, you'll need to reassure callers while gathering crucial information. During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you can communicate effectively and understand the importance of listening in emergency situations.
✨Emphasise Teamwork
The role involves working within a committed team, so be sure to discuss your experiences in collaborative environments. Share examples of how you've contributed to a team’s success, as this will highlight your ability to work well with others in a supportive setting.
