At a Glance
- Tasks: Engage customers and provide an unforgettable Swarovski experience while showcasing our stunning products.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, known for quality and innovation.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, enhanced holiday entitlement, and wellbeing support.
- Why this job: Be part of a diverse team that values individuality and offers growth opportunities in a vibrant retail environment.
- Qualifications: Passion for fashion, previous retail experience, and a customer-focused attitude are essential.
- Other info: Flexible part-time role at the iconic Westfield Shopping Centre in London.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are our brand advocate. In this role and together with the team, you will:
- Accompany our customers during their mesmerising Swarovski journey through our world of wonder.
- Create an emotional connection with our customers and provide a spellbinding experience.
- Anticipate our customers’ needs and share inspiring styling tips.
- Showcase and present our legendary products.
About you
You are an amazing Sales Consultant and bring along the following:
- An excellent sense of fashion and a real passion for our brand and our products.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Highly motivated and with a strong focus on customer orientation.
- Dedication and target-driven attitude.
- Willingness to develop your career and grow with us.
- Previous retail experience.
What we offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.
Sales Consultant (8 hours/week) employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (8 hours/week)
✨Tip Number 1
Familiarise yourself with Swarovski's product range and brand values. Understanding the unique qualities of their crystals and how they fit into the luxury market will help you connect with customers and showcase products effectively.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on creating emotional connections and providing personalised experiences, as this is key to succeeding in a role that emphasises customer orientation.
✨Tip Number 3
Stay updated on current fashion trends and how they relate to jewellery and accessories. Being knowledgeable about styling tips will not only impress potential employers but also enhance your ability to assist customers in making informed choices.
✨Tip Number 4
Network with current or former employees of Swarovski, if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you stand out as a candidate who truly understands the brand.
We think you need these skills to ace Sales Consultant (8 hours/week)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Swarovski is looking for in a Sales Consultant. Highlight your customer service skills and any relevant retail experience in your application.
Showcase Your Passion: In your cover letter, express your genuine passion for fashion and jewellery. Mention any personal experiences with Swarovski products or similar luxury brands that demonstrate your enthusiasm.
Tailor Your CV: Make sure your CV reflects your experience in retail and customer service. Use specific examples of how you've provided exceptional service or met sales targets in previous roles.
Highlight Teamwork Skills: Swarovski values teamwork, so be sure to mention any collaborative experiences you’ve had. Discuss how you’ve worked with others to achieve common goals, especially in a retail environment.
How to prepare for a job interview at Swarovski
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion and jewellery during the interview. Share any personal experiences or stories that highlight your passion for the industry, as this will resonate well with the hiring team at Swarovski.
✨Demonstrate Customer Orientation
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to anticipate customer needs and create memorable experiences, as this aligns perfectly with the expectations of a Sales Consultant.
✨Know the Brand Inside Out
Familiarise yourself with Swarovski's history, products, and values. Being able to discuss the brand's legacy and its commitment to sustainability will show that you are not just interested in the job, but also in being a true advocate for the brand.
✨Be Ready to Showcase Your Style
Since the role involves styling tips and showcasing products, come prepared with ideas on how you would present Swarovski's products. You might even consider bringing along a few styling suggestions to demonstrate your creativity and understanding of the brand's aesthetic.