At a Glance
- Tasks: Engage customers and provide an unforgettable Swarovski experience through exceptional service.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, known for quality and innovation.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team that celebrates individuality and offers growth opportunities in luxury fashion.
- Qualifications: Passion for fashion, previous retail experience, and a customer-focused attitude are essential.
- Other info: Swarovski values diversity and inclusion, creating a workplace where everyone belongs.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About The Job
- You are our brand advocate. In this role and together with the team, you will:
- Accompany our customers during their mesmerising Swarovski journey through our world of wonder.
- Create an emotional connection with our customers and provide a spellbinding experience.
- Anticipate our customers’ needs and share inspiring styling tips.
- Showcase and present our legendary products.
About You
- An excellent sense of fashion and a real passion for our brand and our products
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Highly motivated and with a strong focus on customer orientation.
- Dedication and target-driven attitude.
- Willingness to develop your career and grow with us.
- Previous retail experience.
What We Offer
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
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Sales Consultant (16 hours/week) employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (16 hours/week)
✨Tip Number 1
Familiarise yourself with Swarovski's product range and brand values. Understanding the unique qualities of their crystals and how they fit into the luxury market will help you connect with customers and showcase products effectively.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on creating emotional connections and providing personalised experiences, as this is key to succeeding in a role that emphasises customer orientation.
✨Tip Number 3
Stay updated on current fashion trends and how they relate to jewellery and accessories. Being knowledgeable about styling tips will not only impress during interviews but also demonstrate your passion for the industry.
✨Tip Number 4
Network with current or former employees of Swarovski if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Consultant position.
We think you need these skills to ace Sales Consultant (16 hours/week)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Swarovski's brand values and product offerings. This will help you tailor your application to reflect your passion for their products and your alignment with their mission.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience, especially in luxury fashion or lifestyle brands. Showcase specific examples of how you've provided excellent customer service and created memorable experiences for customers.
Showcase Your Passion: Make sure to convey your enthusiasm for fashion and jewellery in your application. Use descriptive language to express why you are drawn to Swarovski and how you can contribute to creating an emotional connection with customers.
Tailor Your Application: Customise your CV and cover letter for the Sales Consultant role. Address the key responsibilities mentioned in the job description, such as anticipating customer needs and providing styling tips, to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Swarovski
✨Show Your Passion for the Brand
Make sure to express your genuine enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your alignment with their values and your ability to connect with customers.
✨Highlight Your Customer Service Skills
Since the role focuses on providing extraordinary service, be prepared to discuss your previous retail experience. Share specific examples of how you've gone above and beyond for customers, showcasing your dedication to creating memorable shopping experiences.
✨Demonstrate Your Fashion Sense
As a Sales Consultant, having a keen sense of fashion is crucial. Be ready to talk about current trends and how you would style Swarovski products. This will show that you not only understand the brand but can also inspire customers with your styling tips.
✨Prepare Questions About Growth Opportunities
Swarovski values employees who are eager to develop their careers. Prepare thoughtful questions about training, career progression, and how the company supports employee growth. This will reflect your ambition and commitment to being part of their team long-term.