At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, a global icon in fashion and jewellery with a commitment to sustainability.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team that celebrates individuality and creativity while making dreams come true.
- Qualifications: 1-2 years in retail, leadership skills, and a passion for luxury brands.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
The predicted salary is between 28800 - 43200 Β£ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the jobYou are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
You are an experienced Assistant Store Manager and you have:
- 1β2 years' experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior dΓ©cor, fashion, culture, film and entertainment.
Recruitment Process at SwarovskiYou are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.
CV Tips to Nail Your Dream JobThe first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs).
Assistant Store Manager in Plymouth employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager in Plymouth
β¨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Swarovski's history, values, and products. This will not only impress your interviewers but also help you connect with their mission of creating joy through crystal.
β¨Tip Number 2
Practice your customer service skills! Think of examples where you've gone the extra mile for customers. Being able to share these stories will show that you embody the passion and enthusiasm theyβre looking for in an Assistant Store Manager.
β¨Tip Number 3
Show off your leadership chops! Be ready to discuss how you've motivated a team or handled challenges in a retail environment. They want someone who can inspire others, so let your experience shine through!
β¨Tip Number 4
Donβt forget to ask questions! Prepare thoughtful questions about the team dynamics, sales goals, or company culture. This shows you're genuinely interested and helps you figure out if it's the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Plymouth
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your experience in retail, especially in luxury brands, and showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Showcase Your Passion: Let your passion for fashion and jewellery shine through in your application. Share any relevant experiences or projects that demonstrate your enthusiasm for the industry. We love candidates who are genuinely excited about what we do!
Be Professional Yet Personal: While keeping it professional, donβt be afraid to let your personality come through. Include a brief summary that reflects your goals and motivations. Weβre looking for someone who fits into our vibrant culture, so show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and youβll be on your way to joining our team!
How to prepare for a job interview at Swarovski
β¨Know the Brand Inside Out
Before your interview, dive deep into Swarovski's history, values, and product range. Understanding the brand will not only impress your interviewers but also help you articulate how you can contribute to their mission of providing extraordinary customer service.
β¨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated others, or handled challenging situations. This will show that you're ready to take on the responsibilities of the role.
β¨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer service scenarios. Think of examples where you've gone the extra mile for a customer or resolved a complaint effectively. This will highlight your commitment to excellence and your ability to build loyal customer relationships.
β¨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, upcoming store initiatives, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.