At a Glance
- Tasks: Provide extraordinary service and create emotional connections with customers.
- Company: Join Swarovski, a global icon in fashion and jewellery.
- Benefits: Competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team and make dreams come true with stunning products.
- Qualifications: Passion for fashion, customer-oriented, and previous retail experience preferred.
- Other info: Opportunities for career growth and a supportive workplace culture.
The predicted salary is between 10 - 16 Β£ per hour.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the jobYou are our brand advocate. In this role and together with the team, you will:
- Accompany our customers during their mesmerising Swarovski journey through our world of wonder.
- Create an emotional connection with our customers and provide a spellbinding experience.
- Anticipate our customers' needs and share inspiring styling tips.
- Showcase and present our legendary products.
You are an amazing Sales Consultant and bring along the following:
- An excellent sense of fashion and a real passion for our brand and our products.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Highly motivated and with a strong focus on customer orientation.
- Dedication and target-driven attitude.
- Willingness to develop your career and grow with us.
- Previous retail experience.
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior dΓ©cor, fashion, culture, film and entertainment.
Recruitment Process at SwarovskiYou are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.
CV Tips to Nail Your Dream JobThe first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs).
Sales Consultant in Norwich employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant in Norwich
β¨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Swarovski's history, values, and products. This will not only impress your interviewers but also help you connect with their mission of creating a magical customer experience.
β¨Tip Number 2
Practice your people skills! As a Sales Consultant, you'll be all about creating emotional connections. Role-play with a friend or family member to get comfortable with engaging customers and showcasing products in a way that feels natural and enthusiastic.
β¨Tip Number 3
Dress to impress! Since you're applying for a role in luxury fashion, make sure your outfit reflects your understanding of style and elegance. This shows that you not only appreciate the brand but also embody its values.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a great opportunity to reiterate why youβd be a perfect fit for the team!
We think you need these skills to ace Sales Consultant in Norwich
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored specifically for the Sales Consultant role. Highlight your experience in luxury fashion and customer service, and donβt forget to showcase your passion for our brand!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for Swarovski and how you can contribute to creating that magical customer experience weβre known for.
Showcase Your Personality: We love seeing your personality come through in your application. Share your unique style and how it aligns with our brand values, as well as any relevant experiences that demonstrate your customer orientation.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets into the right hands and shows us youβre serious about joining our team.
How to prepare for a job interview at Swarovski
β¨Know Your Brand
Before the interview, dive deep into Swarovski's history, values, and product range. Understanding the brand will help you connect with the interviewers and demonstrate your genuine passion for their products.
β¨Showcase Your Style
As a Sales Consultant, your sense of fashion is crucial. Prepare to discuss your personal style and how it aligns with Swarovski's aesthetic. Bring examples of how you've styled outfits or accessories in the past to illustrate your point.
β¨Customer Connection
Think of examples where you've created memorable experiences for customers. Be ready to share stories that highlight your ability to anticipate needs and provide exceptional service, as this is key to the role.
β¨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career growth within Swarovski. This shows your enthusiasm for the role and your desire to be part of their journey.