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- Tasks: Deliver exceptional customer service and create memorable brand experiences.
- Company: Join Swarovski, a leading name in fashion and design.
- Benefits: Enjoy a competitive salary, generous discounts, and career development opportunities.
- Other info: Opportunities for growth into leadership roles and a supportive, inclusive culture.
- Why this job: Be part of a vibrant team and inspire customers with your passion for luxury.
- Qualifications: Passionate about fashion with excellent customer service skills.
The predicted salary is between 12 - 15 £ per hour.
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
About the Job- Deliver outstanding customer service and create emotional connections through storytelling
- Build trust and lasting relationships with customers, promoting loyalty programs
- Achieve individual and team sales goals, taking accountability for results
- Collaborate with your team to create a welcoming, organized store environment
- Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
- Passionate about fashion, luxury, or lifestyle brands
- Experienced in a multicultural retail environment
- Excellent and proven customer service skills and a winning personality that builds trust
- Curious, empathetic, and results-driven team player with a commercial mindset
- Digitally savvy and comfortable using retail technology
- Confident expressing your individuality and bringing creative ideas to the team
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount (60% off the RRP) starting on your first day
- 30% off the RRP on Swarovski Created Diamonds
- Enhanced annual holiday entitlement
- 1 x paid Volunteering Day each year
- Food & refreshments provided in store to be enjoyed during your shift
- Staff Referral Bonus – up to £250
- Jubilee Awards to celebrate key service milestones
- Annual Awards to celebrate and recognize your achievements
- Season Ticket Loan
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
- Opportunities for career development
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.
About SwarovskiSwarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Sales Consultant (24 hours/week, fixed term) in London employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (24 hours/week, fixed term) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Swarovski's history, values, and products. This way, you can show off your passion for the brand and connect with the interviewers on a deeper level.
✨Tip Number 2
Practice your storytelling skills! As a Sales Consultant, you'll need to create emotional connections with customers. Think of personal stories or experiences that highlight your customer service skills and how you’ve made a difference in someone’s shopping experience.
✨Tip Number 3
Show your team spirit! During interviews, share examples of how you've collaborated with others in a retail environment. Highlighting your ability to work well in a team will resonate with the culture at Swarovski.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Swarovski family and ready to bring your unique flair to the team.
We think you need these skills to ace Sales Consultant (24 hours/week, fixed term) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and luxury shine through! We want to see how your enthusiasm aligns with our brand values and how you can create memorable experiences for our customers.
Tailor Your CV: Make sure to customise your CV for the Sales Consultant role. Highlight your customer service skills and any experience in a multicultural retail environment. We’re looking for those who can build trust and relationships with our customers!
Be Yourself: Don’t be afraid to express your individuality in your application. We value creativity and unique perspectives, so share what makes you stand out and how you can contribute to our vibrant team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Swarovski
✨Know Your Products
Before the interview, make sure you’re familiar with Swarovski’s product range. Dive into the details of their crystals and jewellery, and think about how you can weave this knowledge into your conversations. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you created memorable experiences or built lasting relationships with customers. This will demonstrate that you understand the importance of customer loyalty in a retail environment.
✨Emphasise Team Collaboration
Swarovski values teamwork, so be ready to discuss how you’ve worked effectively within a team. Share specific instances where you collaborated with colleagues to achieve sales goals or enhance the store environment. This will highlight your ability to contribute positively to their vibrant team culture.
✨Express Your Individuality
Don’t shy away from showcasing your personality during the interview. Swarovski appreciates creativity and individuality, so think about how you can bring your unique flair to the role. Whether it’s through your style or ideas, let them see the real you!