At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences in luxury retail.
- Company: Join Swarovski, a global leader in crystal craftsmanship and innovation.
- Benefits: Enjoy competitive salary, bonuses, generous discounts, and enhanced holiday entitlement.
- Why this job: Be part of an exciting expansion in London and make a real impact.
- Qualifications: 3+ years in retail management with a passion for luxury brands.
- Other info: Embrace a diverse and inclusive workplace that celebrates individuality.
The predicted salary is between 28800 - 42000 £ per year.
Due to our exciting expansion plans in London, we are now hiring for Store Managers/ Assistant Store Managers for various stores across Central and Greater London.
We want to meet with ambitious individuals who bring a wealth of leadership experience and will be integral to our future succession plans. As part of our key cities’ strategy focus, we are looking for talented individuals to head up the most important Stores within our UK portfolio. This includes the Oxford Street Area and London West End.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.
About you
You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years’ experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
What we offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.
Recruitment Process at Swarovski
You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.
CV Tips to Nail Your Dream Job
The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs).
Career opportunities in Retail Management (London) employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Career opportunities in Retail Management (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your unique self shine through. Be enthusiastic about the brand and share your passion for retail management. Remember, they’re looking for someone who fits into their culture!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand what makes them tick and how you can contribute to their success. Tailor your answers to reflect their mission and show that you’re not just another candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. So, go ahead and take that step towards landing your dream job in retail management!
We think you need these skills to ace Career opportunities in Retail Management (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Management role. Highlight your leadership experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Showcase Your Personality: Don’t be shy! Let your personality shine through in your application. We love candidates who can connect with our brand and customers, so share your passions and motivations to help us get to know you better.
Keep It Professional: Your CV should look sharp and professional. Stick to a clean layout and make sure it’s easy to read. Remember, first impressions count, and we want to be wowed by your presentation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Swarovski
✨Know the Brand Inside Out
Before your interview, make sure you understand Swarovski's brand values and product offerings. Familiarise yourself with their history, mission, and recent news. This will not only show your enthusiasm but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As a Store Manager or Assistant Store Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on your coaching skills and how you've fostered a growth mindset among your team members. Be ready to discuss specific challenges and how you overcame them.
✨Prepare for Customer Interaction Scenarios
Given the emphasis on exceptional customer experiences, think about how you would handle various customer scenarios. Prepare to discuss how you would build relationships with customers and exceed their expectations, especially in a luxury retail environment.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready. This could be about the company's future plans, team dynamics, or how they measure success in the role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.