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- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, a global icon in fashion and jewellery with a commitment to sustainability.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team that celebrates individuality and pushes boundaries in the luxury market.
- Qualifications: 3+ years in retail management, leadership skills, and a passion for luxury brands.
- Other info: Dynamic work culture with opportunities for personal growth and making a positive impact.
The predicted salary is between 36000 - 60000 £ per year.
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the jobYou are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.
You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years' experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment.
Recruitment Process at SwarovskiYou are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.
CV Tips to Nail Your Dream JobThe first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs).
Store Manager in England employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Swarovski's history, values, and products. This will not only impress your interviewers but also help you connect with the brand's vision.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've driven sales in previous roles.
✨Tip Number 3
Show your passion for customer service! Share specific examples of how you've gone the extra mile for customers in the past. This is key for a Store Manager role at Swarovski.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in retail, especially in luxury brands, and showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use numbers and examples to demonstrate how you've exceeded sales targets or improved customer satisfaction. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fashion and jewellery, and explain why you want to join Swarovski. Let us know how your values align with ours and how you can contribute to our brand's success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to be part of our world of wonder!
How to prepare for a job interview at Swarovski
✨Know the Brand Inside Out
Before your interview, dive deep into Swarovski's history, values, and product range. Understanding the brand will not only help you answer questions confidently but also show your genuine interest in becoming a part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed your team. Highlight your coaching skills and how you've driven sales and service excellence.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific instances where you've gone above and beyond for customers, and be ready to discuss how you would create an exceptional shopping experience at Swarovski.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. This could be about the team culture, growth opportunities, or how Swarovski is pushing boundaries in the retail space. It shows you're engaged and serious about the role.
