At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service in a luxury retail environment.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, known for quality and innovation.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values diversity, creativity, and personal growth.
- Qualifications: 1-2 years retail experience, leadership skills, and a passion for luxury fashion.
- Other info: This is a maternity cover role, offering a unique opportunity to grow within a dynamic team.
The predicted salary is between 28800 - 43200 Β£ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
- You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About you
- You are an experienced Assistant Store Manager and you have:
- 1β2 yearsβ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What we offer
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Assistant Store Manager (Maternity Cover) employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager (Maternity Cover)
β¨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique selling points of their luxury items will help you connect with customers and demonstrate your passion for the brand during interviews.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Highlighting specific instances where you've driven sales or improved customer service can set you apart.
β¨Tip Number 3
Network with current or former employees of Swarovski, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
β¨Tip Number 4
Demonstrate your digital proficiency by being prepared to discuss how you've used technology to enhance customer experiences or streamline operations in past retail roles. This is particularly important in a modern retail environment.
We think you need these skills to ace Assistant Store Manager (Maternity Cover)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Store Manager position. Tailor your application to highlight your relevant experience in retail and leadership.
Showcase Your Experience: In your CV and cover letter, emphasise your 1β2 years of experience in a multicultural retail environment. Provide specific examples of how you've successfully led teams and driven sales in previous roles.
Highlight Your Passion: Express your enthusiasm for luxury fashion and jewellery in your application. Mention any personal experiences or interests that align with Swarovski's brand values and mission.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and make sure to mention why you want to work specifically at Swarovski. This shows genuine interest and can set you apart from other candidates.
How to prepare for a job interview at Swarovski
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and help you connect with the interviewers.
β¨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully coached or motivated a team in the past, and be ready to discuss your leadership style and how it aligns with Swarovski's values.
β¨Prepare for Customer Interaction Scenarios
Since customer service is key in this role, think about how you would handle various customer scenarios. Be ready to discuss how you would go the extra mile to ensure customer satisfaction and build loyalty.
β¨Demonstrate Your Digital Proficiency
With the emphasis on digital skills, be prepared to talk about your experience with retail technology and how you can leverage it to enhance the customer experience. Mention any relevant tools or platforms you are familiar with.