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- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, a global icon in crystal craftsmanship and fashion.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team that celebrates individuality and drives innovation in luxury retail.
- Qualifications: 1-2 years in retail, leadership skills, and a passion for luxury brands.
- Other info: Opportunities for personal growth and a chance to make a positive impact.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the jobYou are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
You are an experienced Assistant Store Manager and you have:
- 1–2 years’ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.
Assistant Store Manager (Maternity Cover) employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Maternity Cover)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Swarovski's history, values, and products. This will not only impress your interviewers but also help you connect with the brand's vision.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to go the extra mile for customers. Share these experiences during your interview to demonstrate your passion for providing extraordinary service.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you've motivated teams in the past. Use specific examples that highlight your coaching skills and how you’ve driven results in a retail environment.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, store goals, or even the latest product launches. This shows your genuine interest and helps you gauge if the role is the right fit for you.
We think you need these skills to ace Assistant Store Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your experience in retail, especially in luxury fashion or lifestyle brands, and showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Showcase Your Personality: Don’t be shy! Let your personality shine through in your application. Include a brief summary that reflects your passions and goals. We love candidates who are enthusiastic and can easily build trustful relationships with customers.
Be Professional Yet Creative: Your CV should look professional but don’t hesitate to add a touch of creativity that reflects the Swarovski brand. Use an aesthetic layout that’s easy to read and visually appealing. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your tailored CV!
How to prepare for a job interview at Swarovski
✨Know the Brand Inside Out
Before your interview, dive deep into Swarovski's history, values, and product range. Understanding the brand will not only impress your interviewers but also help you articulate how you can contribute to their mission of providing extraordinary customer service.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated others, or resolved conflicts. This will show that you're ready to take on the responsibilities of the role.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer service situations. Think of scenarios where you went the extra mile for a customer or turned a negative experience into a positive one. This will highlight your commitment to excellence in customer service.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, upcoming store initiatives, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
