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For Companies At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, known for innovation and sustainability.
- Benefits: Enjoy a generous staff discount, monthly bonuses, enhanced holidays, and access to wellbeing resources.
- Why this job: Be part of an iconic brand that values individuality and offers growth opportunities in a diverse team.
- Qualifications: 1-2 years in retail, leadership skills, and a passion for luxury fashion or lifestyle brands required.
- Other info: Swarovski promotes a culture of inclusion and celebrates unique contributions from all employees.
The predicted salary is between 27000 - 42000 £ per year.
Overview
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About The Job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About You
You are an experienced Assistant Store Manager and you have:
- 1–2 years’ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What We Offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world\\\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
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Assistant Store Manager employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique selling points of their luxury items will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Be ready to discuss specific situations where you went the extra mile to achieve sales targets or improve customer service.
✨Tip Number 3
Network with current or former employees of Swarovski, if possible. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your conversations during the interview process.
✨Tip Number 4
Prepare thoughtful questions about the role and the company to ask during your interview. This shows your genuine interest in the position and helps you stand out as a candidate who is eager to contribute to the team.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Store Manager role at Swarovski. Highlight your experience in retail, particularly in luxury fashion or lifestyle brands, and showcase your leadership and coaching skills.
Showcase Your Passion: In your application, express your genuine passion for fashion and jewellery. Mention any relevant experiences that demonstrate your enthusiasm for the industry and how you can contribute to the brand's vision.
Highlight Customer Service Skills: Since the role focuses on providing extraordinary customer service, include examples of how you've gone the extra mile in previous positions. This could be through building customer relationships or achieving sales targets.
Include Personal Achievements: Don't forget to mention any personal achievements or projects that reflect your growth mindset and digital proficiency. This could include training initiatives you've led or innovative ideas you've implemented in past roles.
How to prepare for a job interview at Swarovski
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand or how you connect with its values, as this will demonstrate your genuine interest in becoming an advocate for the company.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare examples of how you've successfully coached and motivated a team in the past. Discuss specific situations where your leadership made a positive impact on sales or customer service.
✨Demonstrate Customer-Centric Thinking
Swarovski values extraordinary customer service, so be ready to discuss how you go the extra mile for customers. Share stories that illustrate your ability to build relationships and create loyal customers, as well as how you handle challenging situations.
✨Prepare for Role-Specific Scenarios
You may be asked to participate in role-playing scenarios or case studies during the interview. Practice responding to common retail situations, such as handling customer complaints or implementing sales strategies, to showcase your problem-solving skills and adaptability.