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For Companies At a Glance
- Tasks: Lead a passionate team and provide exceptional customer service in a luxury retail environment.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, celebrating individuality and sustainability.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values diversity, creativity, and personal growth in a vibrant team.
- Qualifications: 1-2 years in retail, leadership skills, digital proficiency, and a passion for luxury fashion.
- Other info: Swarovski promotes a culture of inclusion and respect, ensuring everyone feels valued and heard.
The predicted salary is between 24000 - 36000 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
- You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About you
- You are an experienced Assistant Store Manager and you have:
- 1-2 years’ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What we offer
- You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Assistant Store Manager employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique aspects of their luxury crystals and how they resonate with customers will help you articulate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Highlighting specific instances where you've driven sales or improved customer service can set you apart.
✨Tip Number 3
Demonstrate your digital proficiency by discussing any relevant tools or platforms you've used in retail management. Being able to talk about how you've leveraged technology to enhance customer experiences will be a big plus.
✨Tip Number 4
Prepare to discuss your approach to building customer relationships. Think of strategies you've implemented to create loyalty among customers, as this aligns perfectly with Swarovski's focus on extraordinary service.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Swarovski's history, values, and product offerings. This will help you convey your passion for the brand in your application and demonstrate how you align with their mission.
Highlight Relevant Experience: Emphasise your experience in retail management, particularly in multicultural environments or luxury brands. Use specific examples to showcase your leadership and coaching skills, as well as your ability to drive sales and customer loyalty.
Showcase Your Personality: Swarovski is looking for a winning personality. In your application, reflect your enthusiasm and ability to build trustful relationships. Share anecdotes that illustrate your passion for fashion and jewellery.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to highlight the skills and experiences that are most relevant to the Assistant Store Manager role. Make sure to address the key responsibilities mentioned in the job description, such as team leadership and customer service excellence.
How to prepare for a job interview at Swarovski
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand or how you admire its commitment to quality and sustainability.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and motivational skills, as well as how you can inspire others to strive for excellence in customer service.
✨Emphasise Customer-Centric Approach
Be ready to discuss how you would go the extra mile to provide extraordinary service. Think of specific instances where you built strong relationships with customers and how that contributed to loyalty and sales.
✨Highlight Your Digital Proficiency
Since digital skills are important for this role, be prepared to talk about your experience with retail technology and how you can leverage it to enhance the customer experience and drive sales.
