Assistant Store Manager
Assistant Store Manager

Assistant Store Manager

Glasgow Full-Time 27000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team and provide exceptional customer service in a luxury retail environment.
  • Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, celebrating individuality and sustainability.
  • Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
  • Why this job: Be part of an iconic brand that values diversity, creativity, and personal growth in a vibrant team culture.
  • Qualifications: 1-2 years in retail, leadership skills, and a passion for luxury fashion or lifestyle brands.
  • Other info: Swarovski promotes a workplace where everyone feels valued and included.

The predicted salary is between 27000 - 42000 £ per year.

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

  • Strive for excellence and go the extra mile in every customer interaction.
  • Build a loyal portfolio of existing and new customers.
  • Act as a role model, leading by example with passion and enthusiasm.
  • Support recruitment, coach and motivate the team to drive the business.
  • Support the implementation of the monthly service and sales plan, goals, and targets.
  • Facilitate the onboarding of new starters in store.

About you

You are an experienced Assistant Store Manager and you have:

  • 1-2 years’ experience working in a multicultural retail environment.
  • Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
  • Leadership and coaching skills.
  • Digital proficiency, learning agility, and a growth mindset.
  • A winning personality to easily establish trustful relationships.

What we offer

You can expect a range of benefits, including:

  • Competitive salary
  • Monthly bonus scheme
  • Industry leading, generous staff discount starting on your first day
  • Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
  • Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
  • Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.

Assistant Store Manager employer: Swarovski

Swarovski is an exceptional employer, offering a vibrant work culture that celebrates diversity and individuality while providing ample opportunities for personal and professional growth. As an Assistant Store Manager, you will enjoy competitive salaries, a generous bonus scheme, and an industry-leading staff discount from day one, all within a supportive environment that prioritises employee wellbeing. Join us in a location that embodies creativity and innovation, where your passion for luxury fashion and jewellery can truly shine.
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Contact Detail:

Swarovski Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique aspects of their luxury crystals and how they resonate with customers will help you articulate your passion for the brand during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Highlighting specific instances where you've driven sales or improved customer service can set you apart.

✨Tip Number 3

Network within the retail industry, especially with professionals who have experience in luxury fashion or jewellery. Engaging with others in the field can provide valuable insights and potentially lead to referrals.

✨Tip Number 4

Demonstrate your digital proficiency by being prepared to discuss how you've used technology to enhance customer experiences or streamline operations. This is particularly important as the role involves adapting to a fast-paced retail environment.

We think you need these skills to ace Assistant Store Manager

Customer Service Excellence
Leadership Skills
Coaching and Mentoring
Sales Strategy Implementation
Team Motivation
Recruitment Support
Digital Proficiency
Relationship Building
Multicultural Awareness
Passion for Fashion and Jewellery
Communication Skills
Problem-Solving Skills
Adaptability
Growth Mindset

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Swarovski's history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.

Highlight Relevant Experience: Emphasise your experience in retail, particularly in luxury fashion or lifestyle brands. Mention specific achievements that demonstrate your leadership and customer service skills.

Showcase Your Skills: Detail your coaching and motivational abilities. Provide examples of how you've successfully led a team or improved customer satisfaction in previous roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brand. Use it to explain why you're the perfect fit for the Assistant Store Manager position at Swarovski.

How to prepare for a job interview at Swarovski

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their values.

✨Highlight Your Leadership Skills

As an Assistant Store Manager, you'll need to lead by example. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific strategies you've used to drive sales and customer satisfaction.

✨Demonstrate Customer Service Excellence

Swarovski places a strong emphasis on extraordinary customer service. Prepare examples of how you've gone the extra mile for customers in the past, and be ready to discuss how you would handle challenging customer interactions.

✨Emphasise Your Digital Proficiency

In today's retail environment, digital skills are crucial. Be ready to talk about your experience with digital tools and platforms, and how you can leverage them to enhance the customer experience and support the store's sales goals.

Assistant Store Manager
Swarovski
S
  • Assistant Store Manager

    Glasgow
    Full-Time
    27000 - 42000 £ / year (est.)

    Application deadline: 2027-04-23

  • S

    Swarovski

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