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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and exceed sales targets.
- Company: Join Swarovski, a global leader in luxury crystals and jewellery since 1895.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values individuality and promotes sustainability and diversity.
- Qualifications: Must have 3+ years in retail management, with a passion for luxury fashion and strong leadership skills.
- Other info: Swarovski is committed to creating an inclusive workplace where everyone belongs.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
- You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.
About you
- You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
What we offer
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Store Manager in Newcastle Upon Tyne employer: SWAROVSKI UK
Contact Detail:
SWAROVSKI UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding their commitment to quality and sustainability will help you connect with the company's mission during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed a team in a retail environment. Be ready to discuss specific strategies you've used to motivate staff and exceed sales targets.
✨Tip Number 3
Network within the luxury retail sector, especially with professionals who have experience at Swarovski or similar brands. This can provide you with valuable insights and potentially helpful connections.
✨Tip Number 4
Prepare to demonstrate your digital proficiency. Be ready to discuss how you've used technology to enhance customer experiences or streamline operations in your previous roles.
We think you need these skills to ace Store Manager in Newcastle Upon Tyne
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Swarovski's history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Emphasise your experience in retail management, particularly in multicultural environments and luxury brands. Use specific examples to demonstrate your leadership and coaching skills.
Showcase Customer Service Skills: Illustrate your commitment to exceptional customer service. Provide examples of how you've gone the extra mile to enhance customer experiences and build loyalty.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Highlight your digital proficiency and ability to exceed sales targets, ensuring your application stands out.
How to prepare for a job interview at SWAROVSKI UK
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Leadership Experience
Prepare examples of how you've successfully led a team in a retail environment. Discuss specific instances where you motivated your team to exceed sales targets or improve customer service, showcasing your leadership and coaching skills.
✨Demonstrate Customer-Centric Mindset
Be ready to discuss how you prioritise customer experience in your previous roles. Share strategies you've implemented to build customer loyalty and create memorable shopping experiences, as this aligns with the expectations of a Store Manager at Swarovski.
✨Emphasise Digital Proficiency
Since digital proficiency is important for this role, be prepared to talk about your experience with retail technology and online sales platforms. Highlight any tools or software you've used to enhance customer engagement and streamline operations.
