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For Companies At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, an iconic global brand known for its stunning crystal products.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team that celebrates individuality and pushes boundaries in fashion.
- Qualifications: 3+ years in retail management with a flair for luxury brands and strong leadership skills.
- Other info: Embrace a culture of sustainability and inclusivity while growing your career.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.
About you
You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
What we offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
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Store Manager employer: SWAROVSKI UK
Contact Detail:
SWAROVSKI UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Swarovski's history, values, and products. This will not only impress your interviewers but also help you connect with the brand's vision.
✨Tip Number 2
Show off your leadership skills! Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, as this is key for a Store Manager role.
✨Tip Number 3
Practice your customer service scenarios! Think about how you would handle different customer interactions, especially in a luxury retail environment. Being able to demonstrate your approach to exceptional service can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Swarovski family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for fashion and jewellery shine through! We want to see how excited you are about the role and the brand. Share any relevant experiences that highlight your love for luxury retail.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership skills and experience in multicultural environments. We’re looking for someone who can lead a team with enthusiasm, so make that clear!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Swarovski. Use it to showcase your customer service philosophy and how you plan to exceed our service and sales targets. Be genuine and let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your materials!
How to prepare for a job interview at SWAROVSKI UK
✨Know the Brand Inside Out
Before your interview, dive deep into Swarovski's history, values, and product range. Understanding the brand's commitment to quality and sustainability will help you connect with the interviewers and demonstrate your genuine passion for the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight your coaching techniques and how you've motivated your team to exceed sales targets. This will show that you're not just a manager, but a leader who inspires others.
✨Emphasise Customer Experience
Be ready to discuss specific instances where you've gone the extra mile for customers. Share stories that illustrate your ability to build relationships and create memorable experiences, as this aligns perfectly with Swarovski's focus on exceptional customer service.
✨Demonstrate Digital Proficiency
In today's retail landscape, digital skills are crucial. Be prepared to talk about any digital tools or platforms you've used to enhance customer engagement or streamline operations. This will show that you can adapt to the evolving retail environment and drive growth.
