At a Glance
- Tasks: Be the ultimate brand advocate, guiding customers through their Swarovski journey.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and enhanced holiday entitlement.
- Other info: Swarovski values diversity and sustainability, creating an inclusive workplace for all.
- Why this job: Experience a vibrant culture, develop your career, and make dreams come true.
- Qualifications: Passion for fashion, retail experience, and a customer-focused attitude required.
Job Description
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm, and make the dreams of our customers come true.Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.About the job You are our brand advocate. In this role and together with the team, you will:Accompany our customers during their mesmerising Swarovski journey through our world of wonder.Create an emotional connection with our customers and provide a spellbinding experience.Anticipate our customers needs and share inspiring styling tips.Showcase and present our legendary products.About you You are an amazing Sales Consultant and bring along the following:An excellent sense of fashion and a real passion for our brand and our productsExperience/keen interest in luxury fashion/cosmetics/lifestyle brands.Highly motivated and with a strong focus on customer orientation.Dedication and target-driven attitude.Willingness to develop your career and grow with us.Previous retail experience.What we offerYou can expect a range of benefits, including:Competitive salaryMonthly bonus schemeIndustry leading, generous staff discount starting on your first dayEnhanced holiday entitlement of 6.6 weeks, pro rata for part time employeesExclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discountsMasters of Light Since 1895Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.
Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage.
Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.TPBN1_UKTJ
Sales Consultant (30 hours/week) in Preston employer: SWAROVSKI UK
At Swarovski, we pride ourselves on being an exceptional employer that champions individuality and inclusivity. Our Sales Consultants enjoy a vibrant work culture where creativity thrives, alongside competitive salaries, generous staff discounts, and enhanced holiday entitlements. With a commitment to employee growth and well-being, we offer access to resources that support your career development and personal health, making every day at Swarovski a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant (30 hours/week) in Preston
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SWAROVSKI UK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SWAROVSKI UK!
We think you need these skills to ace Sales Consultant (30 hours/week) in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SWAROVSKI UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SWAROVSKI UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SWAROVSKI UK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SWAROVSKI UK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
