At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales in a luxury retail environment.
- Company: Join Swarovski, a renowned brand known for its quality and craftsmanship.
- Benefits: Enjoy a competitive salary, generous staff discounts, and opportunities for career development.
- Other info: Great career growth potential with many paths to explore within the company.
- Why this job: Shape a positive work culture while making luxury moments happen every day.
- Qualifications: Experience in retail with leadership skills and a passion for customer service.
At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day. Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.
As an Assistant Store Manager, you'll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You'll coach and empower your team, act as a role model, and help shape the store's success every day.
About the Job
- Act as a role model, delivering outstanding customer service and brand experience
- Coach, motivate, and onboard team members to maximize performance
- Support recruitment, talent development, and employee relations
- Drive sales and support monthly plans and targets
- Oversee store operations, including inventory, cash handling, and compliance
- Step in for the Store Manager as needed
About You
- 12 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
- Some leadership and coaching experience
- A winning personality to easily establish a trustful relationship and empower others
- Excellent customer service skills and digital proficiency
- Responsible and able to take ownership
- Curious, empathetic, and results-driven team player with a commercial mindset
What We Offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount (60% off the RRP) starting on your first day
- 30% off the RRP on Swarovski Created Diamonds
- Enhanced annual holiday entitlement
- 1 x paid Volunteering Day each year
- Food & refreshments provided in store to be enjoyed during your shift
- Staff Referral Bonus up to £250
- Jubilee Awards to celebrate key service milestones
- Annual Awards to celebrate and recognize your achievements
- Season Ticket Loan
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
- Opportunities for career development
Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Assistant Store Manager in Dunfermline employer: SWAROVSKI UK
Swarovski is an exceptional employer that values leadership and creativity, offering a vibrant work culture where your vision can truly shine. As a Store Manager, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while being part of a globally recognised brand in the heart of fashion and design. Join us to create memorable luxury experiences and be part of a supportive team that celebrates success together.
