At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, celebrating individuality and sustainability.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and enhanced holiday entitlement from day one.
- Why this job: Be part of an iconic brand that values diversity, creativity, and personal growth in a vibrant team culture.
- Qualifications: Must have 1-2 years of retail management experience and a passion for luxury fashion and coaching.
- Other info: Swarovski promotes a workplace where everyone feels valued and included, embracing individuality.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go the extra mile in every customer interaction. Build a loyal portfolio of existing and new customers. Act as a role model, leading by example with passion and enthusiasm. Support recruitment, coach and motivate the team to drive the business. Support the implementation of the monthly service and sales plan, goals, and targets. Facilitate the onboarding of new starters in store. About you You are an experienced Assistant Store Manager and you have: 12 years experience working in a multicultural retail environment. Experience/keen interest in luxury fashion/cosmetics/lifestyle brands. Leadership and coaching skills. Digital proficiency, learning agility, and a growth mindset. A winning personality to easily establish trustful relationships. What we offer You can expect a range of benefits, including: Competitive salary Monthly bonus scheme Industry leading, generous staff discount starting on your first day Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in. TPBN1_UKTJ
Assistant Store Manager employer: SWAROVSKI UK
Contact Detail:
SWAROVSKI UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique selling points of their luxury items will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Highlighting your ability to coach and inspire others will resonate well with the hiring managers.
✨Tip Number 3
Network within the retail industry, especially with professionals who have experience in luxury brands. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the Assistant Store Manager position.
✨Tip Number 4
Prepare to discuss your digital proficiency and how it can enhance customer experiences. With the growing importance of online engagement, demonstrating your understanding of digital tools will set you apart as a candidate.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Swarovski's history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Emphasise your experience in a multicultural retail environment, particularly in luxury fashion or lifestyle brands. Use specific examples to demonstrate your leadership and coaching skills.
Showcase Your Customer Service Skills: Illustrate your commitment to exceptional customer service. Provide examples of how you've gone the extra mile in previous roles to build customer loyalty and enhance their experience.
Express Your Growth Mindset: Mention your digital proficiency and learning agility. Discuss how you adapt to new challenges and your enthusiasm for personal and professional growth within the company.
How to prepare for a job interview at SWAROVSKI UK
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share personal experiences with the brand or how you admire its commitment to quality and sustainability. This will demonstrate that you are not just looking for any job, but are genuinely interested in being part of their iconic team.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare examples of how you've successfully coached and motivated teams in the past. Discuss specific situations where your leadership made a positive impact on sales or customer satisfaction.
✨Emphasise Customer Service Excellence
Swarovski values extraordinary customer service, so be ready to discuss how you go the extra mile for customers. Share stories that showcase your ability to build relationships and create memorable experiences, as this aligns perfectly with the role's expectations.
✨Demonstrate Digital Proficiency
In today's retail environment, digital skills are crucial. Be prepared to talk about your experience with digital tools and platforms, especially those related to sales and customer engagement. Highlight your learning agility and how you adapt to new technologies to enhance the customer experience.