At a Glance
- Tasks: Support change management and deliver innovative projects in a dynamic environment.
- Company: Join TQUK, a fast-growing leader in education qualifications.
- Benefits: Enjoy 25 days leave, annual bonuses, and a hybrid working model.
- Other info: Great opportunities for progression in a supportive team.
- Why this job: Kickstart your career in business change with hands-on experience.
- Qualifications: Eager learners with strong communication and problem-solving skills.
The predicted salary is between 26500 - 26500 £ per year.
Starting Salary: £26,500 per annum
Sale, Manchester, M33 7FT
Swarm Recruitment is working with Training Qualifications UK (TQUK) to recruit a Level 3 Improvement Technician Apprentice. This is a great opportunity for someone looking to kickstart their career in business and change management within a thriving company.
About TQUK and the role:
Training Qualifications UK (TQUK) is one of the fastest-growing Awarding Organisations in the UK and a leading End-Point Assessment Organisation. Working with over 500 schools, colleges, universities, and training providers worldwide, helping over 150,000 learners achieve their qualifications every year.
As they continue to grow quickly in a fast-paced and regulated environment, they are looking for an Implementation Officer to support our team in making change happen. This could include delivering new systems into business as usual, supporting the delivery of major projects, and leading on the delivery of smaller projects and changes throughout the business.
This role is perfect for someone who is eager to develop skills in change management and gain hands-on experience identifying and delivering change across organisational functions and processes. You’ll be organised, motivated, and keen to build your communication and problem-solving skills while working to deadlines in a supportive team environment.
Key Responsibilities:
- Develop change implementation strategies including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
- Quality assurance and control
- Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
- Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
- Monitor change progress and identify potential risks to BAU adoption
- Identify and address issues that arise during change implementation
- Creating and updating user guides, FAQs, and support content for both customers and internal teams
- Conduct post-implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
- Develop and maintain implementation documentation
- Support the Business Improvement Manager in implementing minor projects
Other Responsibilities:
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required
Benefits:
- 25 days annual leave plus 8 days Bank Holiday (33 in total)
- An extra day off to celebrate your birthday
- Annual Loyalty Bonus
- Annual salary review
- NEST pension
- Cycle-to-work scheme
- Progression possible in a fast growing established company with the possibility also of going on to the next apprenticeship
Working Arrangement:
This is a full-time, hybrid working role. 8.30am to 5.00pm, 5 days a week. 37.5 hours total. Hybrid working pattern, in office days for business need i.e. 2-3 days per week.
Desired Qualities:
- Model our core Company behaviours of courtesy, team first, and willingness to learn
- Exceptional attention to detail and process-driven with a high level of flexibility and a positive attitude
- Able to inform, and as required make, timely decisions
- Results-oriented and focused on achieving measurable objectives
- Resilient
- Be well-motivated, enthusiastic, and able to work on your initiative
- Work well with others
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business
Training Information:
Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Improvement Technician apprenticeship which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor, with tasks assigned to be completed during those hours.
By applying for this position, you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.
Apprentice Implementation Officer (Improvement Technician Level 3) – Sale employer: Swarm Group
Training Qualifications UK (TQUK) is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where apprentices can thrive. With a generous benefits package including 25 days of annual leave, a loyalty bonus, and opportunities for progression within a rapidly expanding organisation, TQUK provides a meaningful career path in the dynamic field of business and change management. Located in Sale, Manchester, this role allows for a hybrid working arrangement, ensuring a balanced work-life experience while contributing to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at TQUK. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interview by researching TQUK’s projects and values. Show us you’re genuinely interested in the role by discussing how your skills can help implement change effectively.
✨Tip Number 3
Practice your communication skills! As an Implementation Officer, you’ll need to convey ideas clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for change management shine through! We want to see how excited you are about the opportunity to kickstart your career with us at TQUK.
Tailor Your Application:Make sure to customise your application to highlight your skills and experiences that align with the role. We love seeing how you can contribute to our team and help us make change happen!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with TQUK.
How to prepare for a job interview at Swarm Group
✨Know Your Stuff
Before the interview, make sure you understand TQUK's mission and the role of an Implementation Officer. Familiarise yourself with their products and services, as well as the change management processes they use. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your organisational, communication, and problem-solving skills. Think about times when you've successfully managed a project or implemented a change, even if it was in a school or volunteer setting. Be ready to discuss these in detail.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and TQUK’s future projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. TQUK values a positive attitude and willingness to learn, so be authentic and express your eagerness to grow within the company.
