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- Tasks: Install and maintain cutting-edge access solutions for car parks and venues.
- Company: Join APT Skidata, the UK leader in car access control technology.
- Benefits: Enjoy a competitive salary, personal use of a company vehicle, and generous holiday allowance.
- Why this job: Make a real impact on how people move with innovative technology.
- Qualifications: Experience in IT hardware/software installation and troubleshooting is essential.
- Other info: Dynamic work environment with excellent training and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Shape the future of access with APT Skidata. As the exclusive UK supplier of SKIDATA's car access control, we provide seamless, secure solutions for car parks, airports, and venues nationwide. We offer cutting-edge tech and local expertise. Join our dynamic team and make a real impact on how people move. APT Skidata has equipment installed in several customers' car parks and entertainment-based sites throughout the country. Part of the global SWARCO Group.
Responsibilities
- Install and configure our vehicle and people access solutions.
- Connect, commission and maintain SKIDATA equipment, IT hardware/software, network devices, EV charging and other access control devices.
- Ensure that our access solutions operate as specified while providing reliable maintenance, repairs and class-leading customer service.
- Escalate technical issues to the Technical Services Team and work together to achieve resolution.
- Complete customer hardware and software training remotely via Cornerstone software.
Qualifications
- Proven experience installing, maintaining and troubleshooting IT hardware and software and basic electrical knowledge.
- Experience with operation and maintenance of access devices including installation and flashing Firmware (Linux) and software configuration.
- Basic Network technology including TCP/IP protocols and the ability to analyse and solve technical network problems.
- Be able to work in car park, stadia and construction environments and hold a valid UK driving licence.
- Willingness to travel nationally and stay overnight when required.
Benefits
- Competitive salary and benefits package.
- Personal use of Company Vehicle.
- Laptop, smartphone and all required tools and equipment.
- Excellent product training provided and access to the International Training centre.
- 25 days holiday rising to 28 days excluding bank holidays.
- Generous employer pension contributions.
- Employee Assistance Programme.
- Additional Annual Leave (Birthday).
- Employee discounts portal.
- Life assurance.
How to apply
Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. Applications received after the closing date will not be processed.
We have a responsibility to ensure that all employees are eligible to live and work in the UK; successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer.
Become a part of SWARCO. We look forward to receiving your comprehensive application via the online tool.
Field Service Engineer - South London employer: SWARCO
Contact Detail:
SWARCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - South London
✨Tip Number 1
Get to know the company! Research APT Skidata and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical questions! Brush up on your IT hardware/software knowledge and be ready to discuss your troubleshooting experiences. Showing confidence in your skills can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining our dynamic team at APT Skidata.
We think you need these skills to ace Field Service Engineer - South London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with IT hardware, software troubleshooting, and any relevant access control systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at APT Skidata. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical know-how in your application. Mention your experience with network technology, installation of access devices, and any relevant certifications. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the link and follow the prompts!
How to prepare for a job interview at SWARCO
✨Know Your Tech
Familiarise yourself with SKIDATA's access control systems and the specific technologies mentioned in the job description. Brush up on your knowledge of IT hardware, software, and basic electrical concepts, as well as network protocols like TCP/IP. This will show that you're not just a candidate, but someone who understands the core of what they do.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully troubleshot technical issues or maintained equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your ability to think on your feet and resolve problems effectively, which is crucial for a Field Service Engineer.
✨Emphasise Customer Service
Since this role involves providing class-leading customer service, be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and your ability to train others, as these are key aspects of the job.
✨Be Ready to Discuss Travel Flexibility
As the position requires national travel and overnight stays, be prepared to discuss your availability and willingness to travel. It’s a good idea to express enthusiasm about the opportunity to work in different environments, such as car parks and stadia, as it shows you're adaptable and ready for the challenges ahead.
