At a Glance
- Tasks: Lead a team to deliver top-notch EV charging services across South East England.
- Company: Join SWARCO, a leader in smart mobility and electric vehicle solutions.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Exciting opportunity for growth in a dynamic and innovative company.
- Why this job: Make a real impact on sustainable transport while leading a talented team.
- Qualifications: Engineering background and experience in leading service teams required.
The predicted salary is between 50000 - 51000 £ per year.
- Regional Service Manager (South East) - EVOLT Charging Ltd
- Full-time
- Duration of Employment: Permanent
- Department: Operations
- Compensation: GBP 40,000 - GBP 50,000 - yearly
- Regional Service Manager (South East England)
Location
- South East England (Remote/Hybrid)
- Join SWARCO EVOLT Charging
At SWARCO, we are committed to delivering innovative smart mobility solutions that make travel safer, smarter and more sustainable.
As part of SWARCO UK & Ireland, EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services that help accelerate the transition to electric mobility.
We’re looking for an experienced
Regional Service Manager to lead our field service operation across the South East of England.
This is a fantastic opportunity for a people-focused operational leader with a strong engineering or technical background to drive service excellence, develop high-performing teams and deliver an outstanding customer experience.
You’ll play a key role in supporting the continued growth of our EV charging network, ensuring our customers receive safe, reliable and efficient service while achieving regional operational and commercial objectives.
What You’ll Be Doing
As Regional Service Manager, you’ll be responsible for leading and developing a team of Senior Service Engineers and Field Service Engineers, ensuring the successful delivery of installation, maintenance and repair services across your region.
- Leading, coaching and developing the regional field service team, fostering a culture of accountability, collaboration and continuous improvement.
- Taking ownership of regional service delivery, operational performance, revenue and margin targets.
- Ensuring the safe, reliable and efficient installation, maintenance and repair of EV charging infrastructure.
- Building and maintaining strong customer relationships, acting as a key point of contact for service performance, escalations and continuous improvement.
- Driving engineer productivity, utilisation, first‑time fix rates and overall operational efficiency.
- Managing planned preventative maintenance, reactive repairs, commissioning support and fault resolution.
- Monitoring regional budgets, operating costs and resource planning.
- Supporting engineer training, competency development and ongoing professional growth.
- Ensuring engineers are equipped with the tools, vehicles, equipment and spare parts required to deliver excellent service.
- Managing escalated customer issues, complaints and urgent service requirements.
- Working closely with the Service Desk, Technical Support, Project Delivery and Sales teams to deliver an exceptional customer experience.
- Producing and reviewing regional performance reports, including operational KPIs, customer satisfaction, revenue and margin.
- Promoting compliance with company policies, health and safety legislation and quality standards.
- Identifying opportunities for continuous improvement across service delivery and operational performance.
Why Join SWARCO?
At SWARCO, you’ll be joining a global organisation that helps shape the future of intelligent transport systems and sustainable mobility.
We invest in our people and provide opportunities for career development, continuous learning and professional growth.
This is an exciting opportunity to lead a talented regional team, make a real impact on operational performance and customer satisfaction, and contribute to the continued success of one of the UK's leading EV charging service providers.
We offer a supportive and collaborative working environment where innovation, teamwork and continuous improvement are at the heart of everything we do.
- What We’re Looking For
- Engineering or technical background.
- Experience leading field‑based engineering or service teams.
- Strong people leadership and team development skills.
- Experience managing customer relationships and service delivery.
- Good understanding of service contracts, maintenance delivery and operational KPIs.
- Strong organisational and planning skills with the ability to manage competing priorities.
- Excellent communication and stakeholder management skills.
- Ability to make sound decisions in a fast‑paced operational environment.
- Proficiency in Microsoft Office, including Word, Excel and Power Point.
- Full UK Driving Licence.
- Right to live and work in the UK.
- Formal project management training.
- Experience within the EV charging, electrical infrastructure, utilities or field service sector.
- Experience managing budgets and commercial performance.
- Knowledge of EVOLT or SWARCO products and solutions.
- Strategic planning capability and strong commercial awareness.
SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of gender, disability, religion, ethnic origin or background.
Please note
We work exclusively with our approved recruitment partners.
We do not accept unsolicited CVs from recruitment agencies, and no agency fees will be paid where terms have not been agreed in advance.
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StudySmarter Expert Advice🤫
We think this is how you could land Regional Service Manager (South East) - EVOLT Charging Ltd in Basingstoke
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Regional Service Manager (South East) - EVOLT Charging Ltd role you’re after at SWARCO.
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We think you need these skills to ace Regional Service Manager (South East) - EVOLT Charging Ltd in Basingstoke
Some tips for your application 🫡
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to SWARCO specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at SWARCO
✨Brush Up on Core Engineering Principles
Before heading into the interview with SWARCO, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like SWARCO want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
