Field Service Engineer - Epsom, Redhill, Woking in Surrey
Field Service Engineer - Epsom, Redhill, Woking

Field Service Engineer - Epsom, Redhill, Woking in Surrey

Surrey Full-Time 30000 - 40000 £ / year (est.) No home office possible
Swarco Traffic Holding AG

At a Glance

  • Tasks: Connect and maintain cutting-edge access control tech across the UK.
  • Company: Join the innovative SWARCO team, a leader in car access solutions.
  • Benefits: Enjoy a company vehicle, laptop, 25+ days holiday, and employee discounts.
  • Other info: Dynamic role with excellent training and career growth opportunities.
  • Why this job: Make a real impact on how people move with advanced technology.
  • Qualifications: Experience in IT hardware/software installation and basic electrical knowledge required.

The predicted salary is between 30000 - 40000 £ per year.

Become part of our SWARCO team as Location: Field/Site Based, United Kingdom | Full time. Shape the future of access with APT Skidata! As the exclusive UK supplier of SKIDATA's car access control, we provide seamless, secure solutions for car parks, airports, and venues nationwide. We offer cutting‑edge tech and local expertise. Join our dynamic team and make a real impact on how people move!

APT Skidata has equipment installed in several customers' car parks, entertainment‑based sites across the country. Part of the global SWARCO Group.

What you will do:

  • Connect, commission and maintain SKIDATA equipment, IT hardware/software, network devices, EV charging and other access control devices.
  • Ensure that our access solutions operate as specified while providing reliable maintenance, repairs and class‑leading customer service.
  • Escalate technical issues to the Technical Services Team and work together to achieve resolution.
  • Complete customer hardware and software training remotely via Cornerstone software.

What we are looking for:

  • Proven experience installing, maintaining and troubleshooting IT hardware and software and basic electrical knowledge.
  • Experience with operation and maintenance of access devices including installation and flashing firmware (Linux) and software configuration.
  • Basic network technology – including TCP/IP protocols and the ability to analyse and solve technical network problems.
  • Must be able to work in car parks, stadia and construction environments and hold a valid UK driver's licence.
  • Will work in a specified geographic area but may need to travel nationally and stay overnight when required.

What we offer:

  • Personal use of company vehicle.
  • Laptop, smartphone and all required tools and equipment.
  • Excellent product training provided and access to the International Training Centre.
  • 25 days holiday rising to 28 days excluding bank holidays.
  • Employee Assistance Programme.
  • Additional annual leave (Birthday).
  • Employee discounts portal.
  • Life assurance.

Interested? Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed. We have a responsibility to ensure that all employees are eligible to live and work in the UK; therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Become a part of SWARCO. We look forward to receiving your comprehensive application via the online tool.

Field Service Engineer - Epsom, Redhill, Woking in Surrey employer: Swarco Traffic Holding AG

Join APT Skidata, a part of the global SWARCO Group, where we pride ourselves on fostering a collaborative and innovative work culture. As a Field Service Engineer, you'll enjoy excellent training opportunities, a personal use company vehicle, and a generous holiday allowance, all while making a tangible impact on access solutions across the UK. Our commitment to employee well-being is reflected in our Employee Assistance Programme and additional benefits, ensuring you thrive both personally and professionally.
Swarco Traffic Holding AG

Contact Detail:

Swarco Traffic Holding AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer - Epsom, Redhill, Woking in Surrey

✨Tip Number 1

Get to know the company! Research APT Skidata and SWARCO, their products, and their culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for technical questions! Brush up on your knowledge of IT hardware, software troubleshooting, and network technology. Being able to demonstrate your expertise will set you apart from other candidates.

✨Tip Number 4

Don’t wait around! Apply through our website as soon as you can. We’re shortlisting applications on a rolling basis, so getting your application in early could be the key to landing that interview!

We think you need these skills to ace Field Service Engineer - Epsom, Redhill, Woking in Surrey

Installation of IT hardware and software
Troubleshooting IT hardware and software
Basic electrical knowledge
Operation and maintenance of access devices
Firmware installation and flashing (Linux)
Software configuration
Basic network technology
TCP/IP protocols
Technical problem analysis and resolution
Customer service skills
Ability to work in varied environments (car parks, stadia, construction)
Valid UK driver's licence
Willingness to travel nationally
Remote training delivery

Some tips for your application 🫡

Show Your Technical Skills: Make sure to highlight your experience with IT hardware and software in your application. We want to see how you've tackled technical challenges in the past, so don’t hold back on those examples!

Tailor Your Application: Take a moment to customise your application for the Field Service Engineer role. Mention specific experiences that relate to access control devices and network technology, as this will show us you’re a perfect fit for our team.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!

Apply Early!: Don’t wait until the last minute to submit your application. We shortlist on a rolling basis, so the sooner you apply through our website, the better your chances of standing out!

How to prepare for a job interview at Swarco Traffic Holding AG

✨Know Your Tech

Make sure you brush up on your knowledge of IT hardware and software, especially anything related to access control devices. Familiarise yourself with SKIDATA equipment and be ready to discuss your experience with installation, maintenance, and troubleshooting.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled technical issues in the past. Be ready to explain your thought process when diagnosing network problems or troubleshooting equipment failures. This will demonstrate your analytical skills and ability to work under pressure.

✨Understand the Company Culture

Research SWARCO and APT Skidata to understand their values and mission. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goal of providing seamless access solutions.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the role, team dynamics, or future projects. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.

Field Service Engineer - Epsom, Redhill, Woking in Surrey
Swarco Traffic Holding AG
Location: Surrey

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