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- Tasks: Lead and inspire the Account Management team to achieve growth objectives.
- Company: Join APT Skidata, a dynamic company focused on innovative solutions in customer engagement.
- Benefits: Enjoy 25 days holiday, Perkbox perks, and life assurance.
- Why this job: Be part of a collaborative culture that values your input and offers career development.
- Qualifications: Experience in customer engagement and strong communication skills are essential.
- Other info: This role involves both management and direct customer interaction.
The predicted salary is between 43200 - 72000 £ per year.
Location: Field/Site Based, United Kingdom | Full time
We have an amazing opportunity for an ambitious and inspiring Head of Account Management to join our APT Skidata team, based in Hemel Hempstead to build, lead and motivate the Account Management team to deliver growth objectives for the business.
Some of the Key responsibilities include:
- To coach the account management team into working in a best practice approach
- To monitor performance of the team against Key performance indicators
- To proactively engage in conversation over the issues which arise day to day in managing employees
- To set the strategy for account management for the year (each year) and apply firm metrics to measure the performance of the team
- To create customer engagements which are solution led and software based complimented by hardware enablers
- To manage renumeration for the sales team
- To work in line with SKIDATA gmbh on “GOTO” markets
- To achieve both Capital Revenue numbers and ongoing service and maintenance targets
- To have a number of clients assigned to yourself for management by you. This is not an exclusive management role but hybrid where customer interaction will be critical
Your Profile
What we are looking for:
- Experience in Customer engagement and Stakeholder collaboration
- Day to day management of employees including any tasks which arise in the management of his team
- Measurement and monitoring of the team, to include managing training
- Working with SKIDATA and presenting required information to them
- Undertaking Site visits
- Supporting the Management team of APT SKIDATA to deliver required targets
- High skill level in liaising with customers
- Experience in the value proposition that SKIDATA Sell
- Ability to manage people with Strong communication skills
What we offer:
As well as providing a competitive salary and benefits package. We will support your development and you will also receive:
- 25 days holiday rising on length of service with bank holidays in addition
- Perkbox - employee benefits portal
- Employee Assistance Programme
- Life assurance
Interested? Apply Today! We will acknowledge receipt of your application and be in touch if you are successful. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.
We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Please note that Apt Skidata are unable to provide UK Visa Sponsorship.
Agencies, please note, that should we require recruitment agency involvement, we will contact the agencies on our PSL; we would ask that you respect the relationships we have already built with these suppliers. If an agency submits an unsolicited CV to any partner or employee of our company for a role we have not actively engaged with you on, you should be aware that they have no authority to enter into an arrangement with you and we will consider the CV a gift! We will not be liable for any payment you charge in relation to it.
Become a part of SWARCO. We look forward to receiving your comprehensive application via the online tool.
APT Skidata Unit 1 Maxted Corner Maxted Road Hemel Hempstead HP2 7RA United Kingdom T. +44 20 8421 2411
Head of Account Management employer: Swarco Traffic Holding AG
Contact Detail:
Swarco Traffic Holding AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to account management. Understanding these metrics will help you demonstrate your ability to monitor and improve team performance during interviews.
✨Tip Number 2
Showcase your experience in customer engagement by preparing specific examples of how you've successfully managed client relationships in the past. This will highlight your skills in liaising with customers, which is crucial for this role.
✨Tip Number 3
Research SKIDATA's products and services thoroughly. Being knowledgeable about their value proposition will allow you to speak confidently about how you can contribute to their goals and align with their strategies.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. Since this role involves coaching and managing an account management team, demonstrating your ability to inspire and lead will be key in making a strong impression.
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Account Management position. Tailor your application to highlight relevant experience in customer engagement and team management.
Craft a Compelling CV: Your CV should clearly showcase your experience in account management, leadership, and stakeholder collaboration. Use specific examples to demonstrate how you've successfully managed teams and achieved growth objectives in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your strategic vision for account management and how your skills align with the company's goals. Be sure to mention your ability to create solution-led customer engagements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Swarco Traffic Holding AG
✨Showcase Your Leadership Skills
As a Head of Account Management, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully coached teams in the past and the impact it had on performance.
✨Understand Key Performance Indicators
Familiarise yourself with common KPIs in account management. Be ready to discuss how you would monitor and measure your team's performance against these metrics, and share any relevant experiences.
✨Engage in Customer-Centric Conversations
Since customer interaction is critical, prepare to discuss your approach to building strong relationships with clients. Think of specific instances where you successfully engaged customers and how that led to positive outcomes.
✨Align with Company Strategy
Research SKIDATA's market strategies and be prepared to discuss how you can align the account management strategy with their goals. Show that you understand their value proposition and how it can be communicated effectively to clients.
