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- Tasks: Support Electric Vehicle drivers and Charge Point Owners with technical assistance and user guidance.
- Company: Join a leading player in smart charging solutions based in Dundee.
- Benefits: Enjoy 33 days holiday, competitive salary, and an employee assistance programme.
- Why this job: Be part of the electric vehicle revolution and help shape sustainable transport.
- Qualifications: Strong customer service skills and a passion for learning are essential.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A key player in smart charging solutions is seeking a customer-focused individual for their team in Dundee. The role involves supporting Electric Vehicle Drivers and Charge Point Owners within the Charge Place Scotland network.
Responsibilities include:
- Providing technical assistance
- User guidance
- Maintaining accurate reporting
Candidates should possess strong customer service skills and a willingness to learn. A competitive salary with benefits including 33 days holiday and an employee assistance program is offered.
EV Charging Support Advisor in Dundee employer: Swarco Traffic Holding AG
Contact Detail:
Swarco Traffic Holding AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV Charging Support Advisor in Dundee
✨Tip Number 1
Get to know the company and its mission! Research their smart charging solutions and understand how they support EV drivers. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of scenarios where you’ve provided excellent support. Be ready to share these experiences in interviews to demonstrate your ability to connect with customers.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips on what the hiring team is looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team. Let’s get you that job!
We think you need these skills to ace EV Charging Support Advisor in Dundee
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped others in the past, especially in tech-related roles. Remember, this role is all about supporting Electric Vehicle Drivers and Charge Point Owners!
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to fit the job description. Mention your interest in smart charging solutions and how you can contribute to our team in Dundee.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff – we want to know what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Swarco Traffic Holding AG
✨Know Your EV Stuff
Brush up on your knowledge of electric vehicles and charging solutions. Familiarise yourself with the Charge Place Scotland network and be ready to discuss how you can support both drivers and charge point owners. Showing genuine interest in the industry will impress your interviewers.
✨Customer Service is Key
Since this role is all about supporting customers, think of examples from your past experiences where you've provided excellent customer service. Be prepared to share how you handled difficult situations and what you learned from them. This will demonstrate your ability to connect with users effectively.
✨Practice Technical Scenarios
Expect to face technical questions or scenarios during the interview. Prepare by reviewing common issues EV drivers might encounter and how you would guide them through solutions. Practising these scenarios will help you feel more confident and articulate during the interview.
✨Show Your Willingness to Learn
The job description highlights a willingness to learn as a key trait. Be ready to discuss how you approach learning new skills or technologies. Share any relevant courses or training you've undertaken, and express your enthusiasm for growing within the role and the company.
