At a Glance
- Tasks: Manage customer enquiries, process orders, and provide top-notch customer service.
- Company: Join SWARCO HITEX, a leader in road safety innovation for over 20 years.
- Benefits: Enjoy a permanent, full-time role with a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a mission to create safer roads while developing your skills.
- Qualifications: Experience in sales administration and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Type: Permanent, Full Time
Location: Ellesmere Port (On-site)
Hours: 08:30 – 17:00, Monday to Friday
About the Company
For more than 20 years, SWARCO HITEX has been at the forefront of road safety innovation, manufacturing high-performance traffic safety materials trusted across the industry. Our specialist product range includes reflective and non-reflective road markings, high-friction surfacing, decorative surfacing, preformed thermoplastic solutions, and road repair and reinstatement products. Since joining the global SWARCO Group in 2021, we have continued to combine industry-leading expertise with world-class innovation to help create safer roads for all.
About the Role
We are seeking a highly organised and proactive Sales Administrator to join our team in Ellesmere Port. Supporting the sales department, you will play a key role in managing customer enquiries, processing orders, preparing quotations and providing a consistently high standard of customer service. This is an excellent opportunity for an individual who enjoys working in a fast-paced environment and building strong relationships with both customers and colleagues.
Responsibilities
- Prepare and issue accurate quotations in response to customer enquiries.
- Process sales orders and manage them through to completion.
- Act as a key point of contact for customers, providing updates on orders, deliveries and lead times.
- Deliver excellent customer service, resolving queries and escalating issues where appropriate.
- Build and maintain positive relationships with customers.
- Maintain accurate customer, quotation and order records within CRM and ERP systems.
- Provide administrative support to the sales team.
- Liaise with production, purchasing, logistics and warehouse teams to coordinate order fulfilment.
- Monitor order progress and communicate any delays or issues to relevant stakeholders.
Qualifications
- Previous experience in a sales administration or similar administrative role.
Required Skills
- Strong organisational skills and the ability to manage multiple priorities.
- Excellent communication and customer service skills.
- A proactive approach with strong problem-solving abilities.
- Ability to work independently and as part of a team.
- Strong numerical skills and attention to detail.
- Proficiency in Microsoft Office applications.
- Experience of CRM and ERP systems (such as SAP, Sage or Oracle).
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Sales Administrator in Ellesmere Port employer: SWARCO HITEX LTD
SWARCO HITEX is an exceptional employer, offering a dynamic work environment in Ellesmere Port where innovation meets dedication to road safety. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring our team members thrive in their roles. Our commitment to a collaborative culture fosters strong relationships among colleagues and with customers, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Ellesmere Port
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at SWARCO HITEX LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SWARCO HITEX LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Ellesmere Port
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SWARCO HITEX LTD:When writing your cover letter, make sure to tailor your message specifically for SWARCO HITEX LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SWARCO HITEX LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SWARCO HITEX LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SWARCO HITEX LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SWARCO HITEX LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
