At a Glance
- Tasks: Maintain and repair EV charging stations while providing top-notch customer support.
- Company: Join SWARCO Smart Mobility Solutions, a leader in electric vehicle charging.
- Benefits: Full training, company vehicle, pension contributions, and life assurance.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of the growing EV industry and make a real difference.
- Qualifications: 2 years in technical support, strong problem-solving skills, and a manual driving licence.
The predicted salary is between 38250 - 46750 £ per year.
At SWARCO Smart Mobility Solutions / EVOLT Charging Ltd, we're helping to shape the future of electric vehicle charging.
As our network continues to grow, we're looking for a Field Service Engineer to join our expanding team and help keep charging infrastructure operating safely, reliably and efficiently.
Job Description
Stoke / Stafford, England, United Kingdom
Employees work in a hybrid mode, Starting and leaving from home. On site each day
Full-time
This is a hands-on role for someone who enjoys fault finding, working with tools and solving technical problems.
You'll provide on-site and remote support to customers, helping to diagnose issues, carry out repairs and maintain charging equipment to a high standard.
What you will do
- Carry out daily servicing and maintenance of customer EV charging stations.
- Diagnose and resolve electrical, hardware, software and network-related faults.
- Complete repairs, including the replacement of faulty parts and components.
- Support installation, commissioning, preventative maintenance, upgrades and warranty activities.
- Provide remote technical assistance to customers and field teams when required.
- Maintain accurate service records, daily worksheets and company vehicle mileage.
- Manage and replenish spare parts stock, ensuring equipment and materials are available when needed.
- Work collaboratively with technical, engineering and customer service teams to deliver excellent customer service.
- Support service and maintenance contracts, helping to meet agreed response times and service levels.
- Ensure all work is carried out safely and in line with company procedures and relevant electrical and EV charging standards.
- Participate in an on-call rota, approximately 1 week in 5, Monday to Monday, as required.
- What we are looking for
We're looking for someone with a practical, hands-on approach and a genuine interest in technical problem-solving.
You don't need to know everything about EV charging already - we can provide full training - but you should be comfortable working with electrical equipment and diagnosing faults.
What we offer
- Full internal training and relevant certifications.
- The opportunity to develop your career in the growing EV charging industry.
- A company vehicle and the tools required for the role.
- The opportunity to work as part of an expanding technical team.
- A varied role involving customer support, diagnostics, maintenance and repairs.
- Employer pension contributions
- Employee Assistance Programme
- Life assurance up to 6x salary
- Full training and development opportunities
Qualifications
- At least 2 years' experience in a technical support or field service engineering role.
- A proven track record of carrying out servicing, maintenance and repairs.
- Experience using a multimeter and carrying out continuity testing.
- A practical, hands-on approach and confidence using tools.
- Strong fault-finding and diagnostic skills.
- Ability to work independently and as part of a team.
- Good communication skills, with the ability to explain technical issues clearly to customers and colleagues.
- A full
- MANUAL
UK driving licence.
- Right to live and work in the UK.
- No more than 3 points on your driving licence.
- Experience in the EV charging, automotive, clean energy or electrical engineering sectors.
- Previous experience working with charging infrastructure or similar electrical equipment.
- Experience providing remote technical support.
- Previous participation in an on-call or out-of-hours support rota.
- Relevant engineering qualifications or technical training.
- Additional Information
Interested?
We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK and be able to commit to a long term permanent role.
We are committed to creating a diverse and inclusive workplace where everyone is valued and respected.
We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We are committed to providing equal opportunities throughout our recruitment process and employment.
Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers.
- #LI-EW1
- #ITS
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Field Service Engineer (Stoke/Stafford) employer: Swarco Ag
At SWARCO, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in St Albans. As a Trainee Traffic Signals Installer, you'll benefit from hands-on training, career development opportunities, and a competitive salary package that includes a company vehicle and generous holiday allowances. Join us to make a meaningful impact in intelligent traffic management while enjoying a culture that values employee feedback and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Stoke/Stafford)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer (Stoke/Stafford) role you’re after at Swarco Ag.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Swarco Ag.
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We think you need these skills to ace Field Service Engineer (Stoke/Stafford)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer (Stoke/Stafford), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Swarco Ag a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Swarco Ag specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Swarco Ag
✨Brush Up on Core Engineering Principles
Before heading into the interview with Swarco Ag, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Swarco Ag want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
