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- Tasks: Lead QA strategy and execution for innovative e-commerce workflows and AI-driven storefronts.
- Company: Join Swap, a cutting-edge platform revolutionising global commerce with AI technology.
- Benefits: Enjoy stock options, competitive PTO, private health, and wellness perks.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of online shopping.
- Qualifications: 5+ years in QA, strong coding skills, and proven leadership in quality engineering.
- Other info: Be part of a diverse team committed to equality and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About the role
We are looking for a Senior QA Engineer / SDET to work with product, engineering, and our Agentic AI team building an agentic storefront and new e-commerce workflows. You will lead quality across a complex system, define the QA strategy and operating model from scratch, and build the tooling, processes, and automation needed to ship reliably.
Responsibilities
- Own QA strategy and execution for agentic AI and core ecommerce flows (definition of done, quality gates, release readiness).
- Define and roll out QA processes from scratch: test planning, risk assessment, defect triage, reporting, and continuous improvement.
- Lead cross-team alignment on quality standards and drive adoption through coaching and clear workflows.
- Design test architecture across unit/integration/contract/E2E, with a focus on reliability, maintainability, and signal quality.
- Build and maintain automation and CI/CD integration; reduce flakiness and improve time-to-signal.
- Define AI-specific validation for agent workflows: tool-calling paths, multi-step journeys, failure handling, regressions, and guardrails.
- Partner on system design to identify bottlenecks and failure modes; propose changes that improve testability, observability, and resilience.
Requirements
- 5+ years in QA / quality engineering for modern web products (APIs + UI).
- Strong coding skills and hands-on automation experience (language flexible; Python/TypeScript common).
- Proven track record of building QA processes and test strategy from scratch in a fast-moving environment.
- Strong leadership and ownership: can organize work across teams, set direction, and drive execution without formal authority.
- Solid CI/CD experience: test automation in pipelines, quality gates, environment strategy, and test data management.
- Strong engineering mindset and system design skills; able to reason about distributed systems and propose pragmatic improvements.
Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays.
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.
Senior QA Engineer employer: Swap
Contact Detail:
Swap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior QA Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your QA projects and automation scripts. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common QA scenarios and coding challenges. Practice explaining your thought process and how you approach problem-solving. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Swap.
We think you need these skills to ace Senior QA Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior QA Engineer role. Highlight your coding skills, automation experience, and any leadership roles you've taken on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality engineering and how your background fits with our mission at Swap. Be sure to mention specific projects or achievements that demonstrate your expertise.
Showcase Your Problem-Solving Skills: In your application, don’t just list your responsibilities; share examples of how you've tackled challenges in QA processes or test strategies. We love seeing candidates who can think critically and propose practical solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we can't wait to hear from you!
How to prepare for a job interview at Swap
✨Know Your QA Strategies
Before the interview, brush up on your knowledge of QA strategies and processes. Be ready to discuss how you've defined and rolled out QA processes in previous roles, especially in fast-paced environments. This will show that you can hit the ground running at Swap.
✨Showcase Your Automation Skills
Since the role requires strong coding skills and hands-on automation experience, prepare examples of your work with CI/CD integration and test automation. Highlight specific tools and languages you've used, like Python or TypeScript, to demonstrate your technical prowess.
✨Demonstrate Leadership and Ownership
Swap values strong leadership and ownership, so be prepared to share instances where you've organised work across teams and driven execution without formal authority. This will illustrate your ability to lead quality initiatives effectively.
✨Understand the Product and Its Challenges
Familiarise yourself with Swap's products and the challenges they face in the e-commerce landscape. Being able to discuss how you would approach quality assurance for their agentic storefront and AI workflows will show your genuine interest and strategic thinking.
