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- Tasks: Join us as a People Operations Associate, managing HR processes and enhancing employee experiences.
- Company: Swap is a leading e-commerce software provider focused on innovation and collaboration.
- Benefits: Enjoy a creative work environment, team-building events, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values diversity and fosters a culture of equality.
- Qualifications: 2+ years in People Operations or HR, with payroll experience and strong organizational skills.
- Other info: This is a unique opportunity to shape HR processes in a fast-paced startup environment.
The predicted salary is between 28800 - 43200 £ per year.
Company
Say hello to the ecommerce OS.
Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.
The Role
Swap is looking for our first People Operations Associate who will report into the VP of People and assist with the execution of people processes, payroll, and operational streamlining to enhance employee experience and organisational efficiency. This role requires strong organisational skills, attention to detail, and a passion for all things people related.
Key Responsibilities
- Maintain and update employee records in the HRIS to ensure accuracy and compliance
- Support onboarding and offboarding processes, including preparing documentation, and conducting exit interviews
- Support Recruitment team on coordinating interviews
- Assist with payroll administration, benefits enrollment, and time-off tracking
- Manage the relationship with the payroll providers for all group companies in 4 countries
- Prepare and distribute monthly payroll files to payroll providers outside the UK
- Together with Finance, manage employee and employer taxes and ensure prompt payment to tax authorities globally
- Assist in organising company-wide events, team-building activities, and recognition programs
- Identify opportunities to streamline and build HR processes, policies, and tools alongside the VP of People
- Assist with creating and maintaining internal documentation, such as employee handbooks and policy guides
- Coordinate learning and development programs, including scheduling training sessions and tracking participation.
- Support performance review cycles by ensuring timelines, tools, and materials are communicated effectively
Requirements
- 2 years+ of experience in a People Operations or HR related role
- Experience in executing and coordinating payroll
- Familiarity with HRIS and ATS systems and standard office software (Google Workspace).
- Strong organisational and time-management skills with attention to detail
- Excellent written and verbal communication skills
- Experience in a fast-paced, tech-driven, or startup environment
- Knowledge of HR best practices – Essential
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn\’t just the right thing to do; it\’s also the smart thing.
People Operations Associate employer: Swap
Contact Detail:
Swap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Associate
✨Tip Number 1
Familiarize yourself with the specific HRIS and ATS systems that Swap uses. This knowledge will not only help you stand out during the interview but also demonstrate your proactive approach to understanding the tools you'll be working with.
✨Tip Number 2
Highlight any experience you have in streamlining HR processes or improving employee experiences. Be ready to share specific examples of how you've made a positive impact in previous roles.
✨Tip Number 3
Show your passion for people operations by discussing any relevant projects or initiatives you've been involved in, especially those that focus on diversity and inclusion. This aligns well with Swap's commitment to building an inclusive team.
✨Tip Number 4
Prepare to discuss your organizational skills and time management strategies. Since this role requires strong attention to detail, being able to articulate how you manage multiple tasks effectively will be crucial.
We think you need these skills to ace People Operations Associate
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Operations Associate position. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in People Operations or HR roles, particularly any work related to payroll administration and employee record management. Use specific examples to demonstrate your skills.
Showcase Your Skills: Make sure to highlight your strong organizational skills, attention to detail, and excellent communication abilities. These are crucial for the role and should be evident in your application materials.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company’s commitment to diversity and inclusion. This shows that you align with their values and are genuinely interested in the role.
How to prepare for a job interview at Swap
✨Show Your Passion for People Operations
Make sure to express your enthusiasm for all things related to people operations. Share specific examples from your past experiences that highlight your commitment to enhancing employee experiences and streamlining HR processes.
✨Demonstrate Organizational Skills
Since this role requires strong organizational skills, prepare to discuss how you manage multiple tasks and prioritize effectively. Bring examples of how you've successfully handled onboarding, payroll, or other HR-related responsibilities in a fast-paced environment.
✨Familiarize Yourself with HRIS and ATS Systems
Be ready to talk about your experience with HRIS and ATS systems. If you have used specific tools, mention them and explain how they helped you in your previous roles. This will show that you are well-prepared for the technical aspects of the job.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are essential for this position. Prepare to provide examples of how you've effectively communicated with team members, conducted exit interviews, or coordinated training sessions in the past.
