Partner Manager

Company

Say hello to the ecommerce OS.

Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

We are seeking a Partner Manager to join our expanding team and play a pivotal role in driving revenue growth and strengthening strategic partnerships with key partners. This position focuses on building impactful relationships, executing joint go-to-market (GTM) strategies, and ensuring measurable success for both the company and its partners. The Partner Manager will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape.

This role is ideal for someone ready to join a growing team with opportunities to grow with Swap as we undergo a very exciting growth journey. The ideal candidate comes with a proven track record in partnerships and who thrives in a startup environment and is passionate about transforming e-commerce through cutting-edge technology.

Responsibilities:

• Revenue Growth & Go-to-Market Strategy
• Plan and execute joint Go-to-Market initiatives alongside partners to drive partner-sourced revenue growth.
• Own your portfolio to drive pipeline growth and meet booking targets directly tied to partnerships.
• Collaborate with partners on joint sales efforts, including co-selling, lead generation, and pipeline acceleration.

Partner Enablement & Advocacy

• Support internal sales teams in articulating the value of partnerships, advocating for partner solutions and services.
• Establish and align with key partners for ongoing learning and enablement opportunities to ensure Swap’s product and roadmap is driving value for shared clients.
• Track and monitor sales performance metrics tied to partnerships, ensuring alignment with revenue goals.

Partner Relationship Management

• Build and maintain trusted, revenue-focused relationships with key partners, serving as the primary point of contact for all GTM activities.
• Conduct regular business reviews with partners to assess performance, identify new opportunities, and resolve challenges being faced.
• Advocate for partners internally, ensuring their needs are addressed across product, marketing, and sales teams.
• Experience working with ecommerce agencies, 3PL, and technology vendors is a bonus.

Marketing Collaboration & Demand Generation

• Align closely with Swap and our partners’ marketing teams to co-develop and execute joint demand generation campaigns.
• Manage leads generated through partner activities, such as co-marketing initiatives or events.
• Leverage co-branded marketing materials, case studies, and success stories to amplify visibility and sales impact.

Performance Monitoring & Reporting

• Track and report on the performance of partnerships using KPIs tied to partner-sourced revenue, partner influenced revenue, and partner co-marketing effectiveness.
• Provide regular updates to senior management on partnership outcomes and areas for growth and program needs as we scale.
• Continuously refine GTM strategies based on performance data and market feedback.
• Maintain CRM hygiene and ensure data accuracy in HubSpot.

What You’ll Bring:

• Strategic Focus: A strong ability to align partnerships with revenue goals and execute impactful GTM strategies.
• Relationship Management: Proven experience in building and maintaining strong, trusted partnerships.
• Sales Orientation: A track record of meeting or exceeding revenue targets through partnership-driven initiatives.
• Market Knowledge: Familiarity with the eCommerce landscape and SaaS solutions, enabling effective partner engagement.
• Collaborative Leadership: Ability to work cross-functionally with internal teams to deliver results.
• Data-Driven Mindset: Skilled in analysing performance metrics and using insights to drive continuous improvement.

Benefits:

• Competitive base salary with commission structure
• Stock options in a high-growth startup
• Private Health insurance
• Pension

Diversity & Equal Opportunities

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn\’t just the right thing to do; it\’s also the smart thing.