At a Glance
- Tasks: Guide merchants through onboarding and integration, ensuring a smooth launch experience.
- Company: Join Swap, a dynamic company revolutionising the ecommerce landscape.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Be at the forefront of ecommerce innovation and make a real difference for merchants.
- Qualifications: 2-5 years in technical onboarding with strong API knowledge and problem-solving skills.
The predicted salary is between 60000 - 75000 £ per year.
Swap is seeking a Merchant Onboarding Manager to guide merchants through full implementation, from discovery to launch, coordinating with ecommerce, operations and technical teams.
You will configure the Swap platform, manage integration challenges, and ensure a smooth path to value for merchants.
Ideal candidates have 2–5 years in technical onboarding, strong API knowledge, data-driven problem solving, and the ability to translate complex concepts for diverse stakeholders.
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We think you need these skills to ace Merchant Onboarding & Integration Lead
Merchant Onboarding
Technical Onboarding
API Knowledge
Data-Driven Problem Solving
Stakeholder Communication
Ecommerce Coordination
Operations Management
