At a Glance
- Tasks: Drive strategic sales for a cutting-edge e-commerce platform and engage with top-tier clients.
- Company: Join Swap, the innovative AI-native platform transforming global commerce.
- Benefits: Enjoy competitive salary, stock options, wellness benefits, and flexible work arrangements.
- Other info: Collaborative culture that values diversity and offers excellent career growth opportunities.
- Why this job: Be part of a dynamic team redefining how brands operate in the digital marketplace.
- Qualifications: 7+ years in complex SaaS sales with a proven track record in enterprise segments.
The predicted salary is between 60000 - 80000 £ per year.
Say hello to the ecommerce OS. Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Your Role
We're looking for an experienced Strategic Account Executive to own Swap's most complex, highest-value opportunities. You'll run multi-threaded sales cycles into enterprise e-commerce brands and global retailers, engaging C-suite and VP-level stakeholders across commercial, operations, finance, and technology functions. This is not a velocity role - you'll be trusted with a concentrated book of named strategic accounts where deal sizes, stakeholder complexity, and commercial nuance demand a consultative, operator-minded approach. You'll partner closely with executive leadership, product, marketing, and customer success to shape bespoke commercial narratives, navigate procurement and legal, and land logo-defining wins that shape Swap's enterprise trajectory. This is a hybrid role based in New York, with three in-office days per week.
Key Responsibilities
- Own a named list of strategic enterprise accounts end-to-end, from account planning through to close and expansion
- Lead executive-level discovery with CFOs, COOs, CTOs, and Chief Digital Officers to uncover strategic pain and quantify commercial impact
- Build and execute multi-threaded account strategies across complex buying committees, often spanning multiple geographies and business units
- Craft tailored commercial narratives around Swap's cross-border, tax, returns, demand planning, and agentic storefront capabilities - tying them to board-level priorities
- Navigate sophisticated procurement, legal, security, and finance processes to structure and close six- and seven-figure ARR deals
- Partner with product and executive leadership to shape deal structures, custom commercials, and strategic partnerships
- Forecast with precision and maintain rigorous pipeline hygiene in HubSpot, Gong, and LinkedIn Sales Navigator
- Act as a trusted advisor to prospects, and as a voice-of-the-market internally to product and GTM leadership
Qualifications
- 7+ years closing complex SaaS deals, with a demonstrable track record in enterprise or strategic segments
- Proven history of consistently exceeding quota on six- and seven-figure ARR deals with 6-12+ month sales cycles
- Experience selling into enterprise e-commerce, retail, or consumer brands - ideally across commerce infrastructure, payments, logistics, or operations software
- Executive presence and the credibility to hold strategic conversations with C-suite and VP-level buyers
- Mastery of a modern enterprise sales methodology (MEDDPICC, Command of the Message, Challenger etc)
- Deep understanding of the e-commerce ecosystem, tech stack integrations, and the commercial levers that matter to global brands
- Experience navigating procurement, legal, and security reviews at large organisations
Who You Are
- Strategic and commercially sharp - you think like an operator, not just a seller
- A confident, credible communicator who can move fluidly from boardroom to product deep-dive
- Highly organised and disciplined in managing long, complex cycles across multiple stakeholders
- Intellectually curious about commerce, AI, and how global brands actually run
- Ambitious and competitive, but measured - you play the long game on accounts that matter
- Collaborative by default, knowing strategic deals are won as a team
Benefits
- Competitive base salary with uncapped commission structure
- Meaningful stock options in a high-growth startup
- Competitive PTO with public holidays additional
- Private Health
- Pension
- Wellness benefits
- Breakfast Mondays
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Strategic Account Executive in London employer: Swap
At Swap, we pride ourselves on being an exceptional employer, fostering a culture of clarity, creativity, and shared ownership. Our hybrid work model in New York allows for flexibility while providing competitive benefits, including meaningful stock options and wellness initiatives. We are committed to employee growth and inclusivity, ensuring that every team member has the opportunity to thrive in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the e-commerce space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building relationships that can lead to opportunities.
✨Tip Number 2
Do your homework on the companies you’re targeting. Understand their pain points and how Swap can solve them. Tailor your pitch to show how our platform can make a real difference for them. This will help you stand out and demonstrate that you’re not just another salesperson.
✨Tip Number 3
Practice your consultative selling skills. Engage in role-playing scenarios with friends or colleagues to refine your approach. The more comfortable you are discussing complex solutions with C-suite executives, the better you’ll perform in those high-stakes conversations.
✨Tip Number 4
Don’t forget to leverage our website for job applications! It’s a great way to get noticed by the right people at Swap. Plus, it shows you’re genuinely interested in being part of our team and culture. So, go ahead and apply through our site!
We think you need these skills to ace Strategic Account Executive in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Executive role. Highlight your experience with complex SaaS deals and your understanding of the e-commerce ecosystem. We want to see how your skills align with our mission at Swap!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific numbers and examples to demonstrate how you've exceeded quotas and closed significant deals. This will help us see your potential impact on our team.
Be Authentic:Let your personality shine through in your application. We value clarity and creativity, so don’t be afraid to express your unique perspective on global commerce and how you can contribute to our culture at Swap.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Swap
✨Know Your Stuff
Before the interview, dive deep into Swap's products and services. Understand how their AI-native platform works and be ready to discuss how it can benefit enterprise e-commerce brands. This knowledge will help you craft tailored narratives that resonate with the interviewers.
✨Master the Art of Storytelling
Prepare to share specific examples from your past experiences where you've successfully navigated complex sales cycles. Use the STAR method (Situation, Task, Action, Result) to structure your stories, focusing on how you’ve engaged C-suite stakeholders and closed high-value deals.
✨Showcase Your Strategic Thinking
Be ready to discuss your approach to account planning and strategy execution. Highlight how you’ve built multi-threaded strategies in previous roles and how you can apply that to Swap’s named strategic accounts. This will demonstrate your operator-minded approach.
✨Ask Insightful Questions
Prepare thoughtful questions that show your understanding of the e-commerce landscape and Swap's position within it. Inquire about their future product developments or how they plan to tackle emerging challenges in global commerce. This shows your intellectual curiosity and genuine interest in the role.
