At a Glance
- Tasks: Source and qualify 3PLs, support partner activation, and build a global logistics network.
- Company: Join Swap, an innovative AI-native platform transforming global commerce.
- Benefits: Enjoy stock options, competitive PTO, private health, and wellness benefits.
- Why this job: Kickstart your career in partnerships and logistics with hands-on experience.
- Qualifications: 1-3 years in partnerships or business development; strong communication skills.
- Other info: Dynamic startup culture focused on diversity and career growth.
The predicted salary is between 30000 - 42000 Β£ per year.
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we are building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About this Role
We are seeking a Partner Development Representative (PDR) to join our expanding Partnerships team and support the growth of our Third Party Logistics (3PL) & Fulfilment ecosystem. This progression-focused role is designed for someone early in their career, or transitioning into SaaS, who wants hands-on experience in partnerships, logistics, and ecosystem development. You will source and qualify 3PLs, support scalable partner activation, and help build the foundation of a global logistics network. You will work closely with Senior Partner Managers and collaborate with Product, Enablement, and Operations teams as we bring AI-driven capabilities to partners across the UK, Europe, and North America. This is an exceptional opportunity to learn how to build a partner program from the ground up and progress into Partner Management as skills develop.
Responsibilities
- Partner Sourcing & Recruitment: Research and identify high-quality 3PLs and fulfilment providers across the UK, Europe, and North America. Conduct discovery conversations focused on warehouse operations, Warehouse Management Systems (WMS) configurations, returns workflows, and cross-border potential.
- Partner Activation & 1:Many Enablement: Support the activation of new 3PL partners by leveraging scalable onboarding frameworks. Guide partners through Swap's self-serve onboarding materials, integration guides, and training content.
- Partner Engagement & Relationship Development: Build positive working relationships with commercial and operational contacts at emerging 3PL partners. Ensure partners understand Swap's value proposition and where our products fit within their workflows.
- Operational Support & Reporting: Support Senior Partner Managers with recruitment, activation tracking, and program improvements. Report on KPIs including sourcing volume, activation milestones, enablement adoption, and early-stage partner contribution.
Qualifications & Experience
- 1β3 years of experience in Partnerships, Business Development, SDR/BDR roles, Customer Success, or Operations within SaaS, logistics, or ecommerce.
- Comfortable with outbound prospecting and early-stage partner engagement.
- Strong organisational skills with the ability to manage multiple partner workflows.
- Confident communicator capable of running structured discovery.
- Genuine interest in ecommerce logistics, fulfilment operations, or integrations.
- Proactive self-starter who thrives in a fast-paced, high-growth environment.
Nice to Have
- Experience working with 3PLs, WMS/label printer systems, or ecommerce logistics tools.
- Familiarity with HubSpot or similar CRM tools.
- Exposure to partner enablement, channel programs, or onboarding processes.
Benefits
- Stock options in a high-growth startup.
- Competitive PTO with public holidays additional.
- Private Health.
- Pension.
- Wellness benefits.
- Breakfast Mondays.
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Partner Development Representative in London employer: Swap
Contact Detail:
Swap Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Partner Development Representative in London
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics and ecommerce space. Attend industry events, join relevant online groups, and donβt be shy about reaching out to potential partners on LinkedIn. The more connections we make, the better our chances of landing that dream role!
β¨Tip Number 2
Practice your pitch! When youβre chatting with potential partners or during interviews, make sure you can clearly articulate Swap's value proposition. We want to show how our AI-driven platform can revolutionise their operations. A confident and clear message can set us apart from the competition.
β¨Tip Number 3
Be proactive! Donβt wait for opportunities to come to us; seek them out. Research potential 3PLs and fulfilment providers, and think about how we can approach them with tailored solutions. Showing initiative can really impress hiring managers and demonstrate our commitment to the role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows that youβre genuinely interested in being part of the Swap team. Letβs make sure we stand out from the crowd!
We think you need these skills to ace Partner Development Representative in London
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Development Representative role. Highlight your relevant experience in partnerships, logistics, or SaaS, and show us how your skills align with what we're looking for.
Show Your Passion: Let your enthusiasm for ecommerce logistics and fulfilment operations shine through in your application. We love candidates who are genuinely interested in the industry and can convey that excitement in their writing.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, so make it easy for us to see why youβd be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This helps us streamline the process and ensures your application gets the attention it deserves. Plus, itβs super easy!
How to prepare for a job interview at Swap
β¨Know Your Stuff
Before the interview, dive deep into Swap's platform and its offerings. Understand how their AI-native solutions work and how they connect backend operations with storefront experiences. This knowledge will help you engage in meaningful conversations about the role and demonstrate your genuine interest.
β¨Showcase Your Communication Skills
As a Partner Development Representative, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider running mock interviews with friends or using online platforms to refine your delivery and ensure you can handle structured discovery conversations.
β¨Highlight Relevant Experience
Even if youβre early in your career, draw on any relevant experience you have in partnerships, logistics, or customer success. Be ready to discuss specific examples of how you've managed workflows or engaged with partners in previous roles, even if they were in different industries.
β¨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the challenges faced by the Partnerships team or how they measure success in partner activation. This not only demonstrates your enthusiasm but also helps you gauge if the role aligns with your career goals.