At a Glance
- Tasks: Lead product strategy and shape innovative solutions in agentic commerce.
- Company: Join a fast-paced startup redefining global commerce with AI-driven technology.
- Benefits: Competitive salary, stock options, generous PTO, and wellness perks.
- Other info: Diverse and inclusive culture focused on growth and innovation.
- Why this job: Make a real impact on the future of ecommerce while leading a global team.
- Qualifications: 8+ years in product management with experience in AI-native solutions.
The predicted salary is between 70000 - 90000 £ per year.
About Swap
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About the Role
We’re looking for an exceptional product leader that is excited about defining the new world of agentic commerce in a way that is open and merchant-controlled. This role is perfect for someone that is a talent magnet, an exceptional product operator with a strong track record of delivering business results from a portfolio of v1 and v.next products. This role blends platform thinking, shopper experience, and applied AI with the goal of giving merchants and end users a smarter, more intuitive way to engage with commerce.
You’ll lead multiple Swap’s product offerings from our suite, shaping our strategy from the ground up. That suite currently includes front-end shopper experiences, shipping solutions, returns, inventory and demand planning, package support and governmental compliance solutions. In short, huge breadth in the product suite all of which have agentic opportunity inflight or being explored.
What You’ll Do
- Build a hugely successful business; you know the world’s most impactful products make money
- Own Swap’s product vision with an agentic first view that is buzzword light and impact heavy
- Facilitate tough prioritization trade offs towards maximizing return on invested engineering time
- Define metrics of success for our products and deliver results against those metrics
- Build, launch and scale our B2B2C product offerings
- Translate fuzzy customer pains and problems into clear monetizable solutions and answers
- Build cross functional relationships engineering and business teams to ship innovation
What We’re Looking For
- Ambitious, curious, and excited to build in an emerging category at a fast paced startup
- 8+ years in product, with exposure to building AI-native or agent-powered products
- 3+ years of managing other PMs across several product pillars
- Demonstrated systems thinking for maintaining alignment with a growing set of SKUs / products and a rapidly growing organization
- Strong track record taking zero-to-one products to launch AND scaling v.next offerings
- Familiarity with at least one of the following domains: shipping, returns, logistics, inventory or cross-border commerce
- User-centric mindset feeding business outcomes; you know how to ship product that simplify the complex in a delightful way all way staying focused on business outcomes
- Experience working in commerce is a plus
Why Join Us?
- A very unique opportunity to change the way a major market functions in the world.
- Leading a truly global team. Swap operates across time zones, markets, and currencies.
- Work with modern tech (AI-powered systems, cross-border APIs, advanced analytics).
- Autonomy with high impact. Your decisions will shape the backbone of ecommerce infrastructure for years to come.
- Equity, ownership, and career growth. We're scaling fast, and we want you on the journey.
Benefits:
- Competitive base salary 💰
- Stock options in a high-growth startup 🚀
- Competitive PTO with public holidays additional (and your birthday off!) 🌴
- Pension contributions 🛡️
- Private health 🏥
- Gym and wellness benefits 💪
- Mental health benefits 🧠
- Quarterly team offsite budget 🎉
- Thursday happy hour 🍻
- Breakfast Mondays 🥐
Diversity & Equal Opportunities:
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Director of Product in London employer: Swap
At Swap, we pride ourselves on being an exceptional employer that fosters a culture of clarity, creativity, and shared ownership. As a Director of Product, you'll have the unique opportunity to lead innovative projects in a fast-paced startup environment, working with cutting-edge AI technology while enjoying competitive benefits such as stock options, generous PTO, and a commitment to diversity and inclusion. Join us in redefining global commerce and take your career to new heights with autonomy and impactful decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Swap!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Swap would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Swap through your school's career services!
We think you need these skills to ace Director of Product in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director of Product, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product position at Swap. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Swap
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
