Indirect Tax Manager

3 days ago Be among the first 25 applicants

Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

Job Summary:

We are seeking an experienced and detail-oriented Indirect Tax Manager to join our dynamic ecommerce brand. In this role, you will oversee and manage our indirect tax functions—including sales tax, VAT, GST, and other transaction-based taxes—to ensure compliance, optimize tax positions, and support our global expansion initiatives. The ideal candidate is a proactive leader with strong analytical skills, a deep understanding of tax regulations, and experience working in fast-paced, digitally-driven environments.

Key Responsibilities:

Tax Compliance & Reporting:

1. Oversee the preparation and filing of periodic indirect tax returns (e.g., sales tax, VAT, GST) in all applicable jurisdictions.
2. Ensure timely and accurate remittance of taxes, while monitoring changes in tax regulations that impact ecommerce transactions.

Process Improvement & Strategy:

1. Develop, implement, and continuously improve indirect tax processes and systems, leveraging automation and technology solutions where possible.
2. Identify opportunities for tax efficiency and risk mitigation, partnering with cross-functional teams including finance, legal, and operations.
3. Manage tax audits and inquiries from tax authorities, serving as the primary point of contact and ensuring prompt resolution of issues.
4. Conduct regular internal reviews to ensure compliance with evolving tax laws and internal policies.

Cross-Functional Collaboration:

1. Work closely with the finance team to integrate tax considerations into financial planning and reporting.
2. Support operations and broader teams in understanding tax implications of new initiatives, product launches, and market entries.

Stakeholder Engagement:

1. Build and maintain relationships with merchants, external tax advisors, auditors, and government agencies.
2. Stay abreast of industry trends and regulatory changes, communicating potential impacts and recommended actions to senior management.

Qualifications:

1. Bachelor’s degree in Accounting, Finance, Taxation, or a related field; advanced degree or professional certification (e.g., CPA, CTA) preferred.
2. Minimum of 4 years of experience in indirect tax compliance, planning, or advisory roles, preferably within ecommerce, retail, or a digital environment.
3. Strong knowledge of sales tax, VAT, GST, and other indirect tax regulations across multiple jurisdictions; US preferred.
4. Demonstrated experience with tax automation tools and ERP systems.
5. Excellent analytical, organizational, and problem-solving skills.
6. Strong communication and interpersonal skills, with the ability to explain complex tax concepts to non-technical stakeholders.
7. Detail-oriented and capable of managing multiple projects in a fast-paced, deadline-driven environment.
8. Proactive mindset with the ability to work independently and as part of a collaborative team.

Diversity & Equal Opportunities:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn\’t just the right thing to do; it\’s also the smart thing.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Software Development and Financial Services

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