At a Glance
- Tasks: Provide front-line customer service to visitors, staff, and students in a busy school environment.
- Company: Join a supportive school community dedicated to enhancing student life choices.
- Benefits: Competitive pay, professional development, and discounts on healthcare and retail.
- Other info: Enjoy a rewarding work environment with opportunities for growth and well-being support.
- Why this job: Make a positive impact while gaining valuable experience in a dynamic setting.
- Qualifications: Experience in customer service and strong ICT skills required.
The predicted salary is between 21567 - 22610 £ per year.
Swanwick Hall is an 11‑18 school located in the semi‑rural village of Swanwick on the Nottinghamshire / Derbyshire border, within easy reach of the M1. The school sits on a 23‑acre site around a Grade‑2 listed Hall and has a student body of over 1,000.
Mission: We exist to provide students with opportunities and experiences that enhance their life choices and make a positive contribution to the world.
About the role: We are seeking a Receptionist to join our friendly administration team. The role provides front‑line customer service to all visitors, staff and students. The successful candidate will deal with all queries calmly and efficiently.
Key responsibilities:
- Provide front‑line customer service to visitors, staff and students.
- Handle all queries calmly and efficiently.
- Use Microsoft Office and other ICT tools to support administrative tasks.
Qualifications & requirements:
- Experience working in a busy office environment in a customer‑facing role.
- Strong ICT skills; proficient in Microsoft Office.
- Excellent telephone manner and strong communication skills.
- Highly organised.
- Must have a satisfactory enhanced level DBS disclosure, children’s barred list check, two satisfactory references and successful completion of vetting procedures in accordance with Keeping Children Safe in Education (KCSIE).
- Not barred from engaging in regulated activity relevant to children.
Benefits:
- Highly competitive pay and pay progression opportunities.
- Professional Learning Scheme with no appraisal or appraisal‑related pay progression.
- Employee benefits: discounted healthcare, gym membership, extensive high‑street retail discounts.
- Entry to a career average pension scheme.
- Opportunities to share practice across partner schools in the Trust.
- Supportive, stimulating and rewarding working environment with a dedicated team.
- Extensive professional learning and development opportunities.
- Well‑being and health benefits, and participation in the Education Staff Wellbeing Charter.
Application details: Applications must arrive by midday 21 November 2025. Interviews will be held on 25 November 2025. We are committed to safeguarding and promoting the welfare of children and young people. We recruit and retain a diverse workforce and offer candidates with a disability an opportunity to demonstrate their abilities at interview.
Receptionist employer: Swanwick Hall School
Swanwick Hall School is an excellent employer, offering a supportive and collaborative work environment where finance professionals can thrive. With competitive pay and ample opportunities for professional development, employees are encouraged to grow their skills while contributing to a unique educational setting in semi-rural Portsmouth, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the school! Research Swanwick Hall and its mission. When you walk in for your interview, show that you understand their values and how you can contribute to enhancing students' life choices.
✨Tip Number 2
Practice your front-line customer service skills. Think of scenarios you might face as a receptionist and how you'd handle them. Being calm and efficient is key, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Brush up on your Microsoft Office skills. Since you'll be using ICT tools for administrative tasks, make sure you're confident in Word, Excel, and any other relevant software. We all know that tech hiccups can happen, so being prepared will help you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our friendly team at Swanwick Hall. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your customer service experience and any relevant skills, especially your ICT proficiency. We love seeing how your background fits with our mission!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can handle queries efficiently, so show us you can do that in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our school there.
How to prepare for a job interview at Swanwick Hall School
✨Know the School's Mission
Before your interview, take some time to understand Swanwick Hall's mission. They focus on providing students with opportunities that enhance their life choices. Show how your values align with this mission and how you can contribute positively to the school environment.
✨Demonstrate Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors, staff, and students. Prepare examples from your past experiences where you've handled queries calmly and efficiently. This will showcase your ability to provide excellent customer service in a busy environment.
✨Brush Up on Your ICT Skills
Since the role requires proficiency in Microsoft Office and other ICT tools, make sure you're comfortable using these applications. You might be asked about your experience with specific software, so be ready to discuss how you've used them in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with an upset visitor or managing multiple queries at once. Practising these scenarios will help you respond confidently and effectively.
